BASSAM YAZBECK
BROOKLYN,United States
Summary
Dynamic professional with a proven track record at Chase Bank, excelling in cash handling and customer communication. Recognized for enhancing client satisfaction through meticulous transaction processing and problem-solving skills. Adept at managing high-pressure situations while maintaining accuracy, contributing to a seamless banking experience for customers.
Overview
26
26
years of professional experience
Work History
Dog Caretaker
Rover
Brooklyn NY
06.2018 - Current
- Ensured safety of dogs under supervision and adherence to owner's instructions.
- Provided overnight care for clients'' pets, offering peace of mind during vacations or extended travel plans.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Maintained a safe environment during walks, ensuring all dogs were properly leashed and controlled at all times.
Bank Teller
Chase Bank
Brooklyn, NY
04.2010 - 07.2017
- Managed high-volume transactions during peak hours while maintaining attention to detail and ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Counted and packaged currency and coins.
Count Team Member
Seminole Classic Casino
Hollywood, FL
02.1999 - 03.2009
- Maintained a secure environment by following strict cash handling procedures and adhering to security protocols.
- Collected over 500 cash canisters from slot machines everyday and took it to the Count Room to be counted.
- Collected over 50 poker chip boxes and took it to the Count Room to be counted.
- Counted and balanced over a million dollars in cash and poker chips everyday.
- Managed time effectively under pressure to meet tight deadlines without compromising accuracy or quality of work performed.
Education
No Degree - Psychology
Broward College
Fort Lauderdale, FLNo Degree - Film Production
Miami Dade College
Miami, FLTwo Year Meisner Technique - Acting
Maggie Flanigan Studio
New York, NY06-2017
Skills
- Cash handling
- Transaction processing
- Customer communication
- Financial reporting
- Customer relationship management
- Problem solving
- Time management
- Attention to detail
- Team collaboration
Timeline
Dog Caretaker
Rover
06.2018 - Current
Bank Teller
Chase Bank
04.2010 - 07.2017
Count Team Member
Seminole Classic Casino
02.1999 - 03.2009
No Degree - Psychology
Broward College
No Degree - Film Production
Miami Dade College
Two Year Meisner Technique - Acting
Maggie Flanigan Studio
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