Bassie Kerstein
Howell Township,NJ
Summary
Quality Assurance Analyst with experience at Above and Beyond Therapy. Skilled in training and supporting staff on compliance and documentation standards. Strong attention to detail, ensuring client session notes meet insurance requirements, and contributing to a positive team environment.
Overview
4
4
years of professional experience
Work History
Quality Assurance Analyst
Above and Beyond Therapy
10.2021 - Current
- Mentored and coached team members on QA topics and strategies.
- Trained four employees in the QA team.
- Provided RBT training sessions.
- Offered Central Reach support and assisted providers in troubleshooting issues.
- Possess comprehensive knowledge of the guidelines for writing session notes to ensure they meet insurance standards.
- Provided necessary feedback when documentation did not adhere to company or insurance guidelines.
Education
Master In Applied Behavioral Analysis -
Daemen College
Skills
- Ensure all client session notes follow company policies and insurance requirements
- Review session notes for completeness and accuracy
- Identify and correct any errors in the documentation
- Review data to track client progress and the effectiveness of treatment plans
- Analyze data to spot patterns, errors, and ensure accuracy
- Carefully review documents to ensure accuracy and prevent mistakes
- Identify errors in session notes and make necessary corrections
- Ensure all staff consistently follow the same treatment plan
- Train new team members on ABA procedures and proper documentation practices
- Provide feedback to staff on improving their work and documentation
Quality Assurance & Compliance
Data Analysis & Reporting
Attention to Detail
Training & Mentoring
- Help staff stay current with required training, such as RBT certification
- Collaborate effectively with team members to ensure ABA programs are being implemented correctly
- Provide constructive feedback to staff to improve service and documentation quality
- Assist team members in understanding and correcting errors in their work
- Stay up-to-date on ABA-related rules and regulations, including insurance requirements
- Understand privacy laws such as HIPAA to ensure the protection of client information
- Manage multiple projects, training sessions, and feedback processes simultaneously
- Coordinate with staff to ensure high-quality work and consistent service delivery
- Proficient in using Central Reach to support providers in managing ABA data and documentation
Communication & Teamwork
Knowledge of Rules & Regulations
Organizing and Managing Tasks
Tech Skills
Timeline
Quality Assurance Analyst
Above and Beyond Therapy
10.2021 - Current
Master In Applied Behavioral Analysis -
Daemen College
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