Louis Migliaccio
Howell Township,NJ
Summary
Pest control professional with history of managing and executing efficient pest elimination programs. Proven ability to oversee team performance and ensure adherence to safety standards. Known for collaboration and achieving results while adapting to changing conditions. Skilled in pest identification, treatment methods, and regulatory compliance.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Pest Control Supervisor
IMPACT EXTERMINATING
01.2023 - 07.2025
- Enhanced customer satisfaction by promptly addressing and resolving pest issues in residential and commercial properties.
- Reduced callbacks and increased service quality with thorough inspections and consistent followups.
- Managed inventory of pesticides and equipment, ensuring proper usage and cost-effective purchasing decisions.
- Implemented new technology solutions to improve the accuracy of reporting and tracking client services.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Completed required treatment documentation while on-site and returned paperwork to office for processing.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Prepared reports and kept detailed records of pest control activities.
- Supervised team member performance to meet client deadlines and requirements.
- Maintained compliance with local, state, and federal regulations pertaining to pesticide use and disposal procedures.
- Managed supply inventory and assigned replenishment to team members.
Pest Control Supervisor
Orkin Pest Control
04.2018 - 12.2022
- Assisted sales representatives in crafting customized proposals for prospective clients based on their unique needs.
- Maintained compliance with local, state, and federal regulations pertaining to pesticide use and disposal procedures.
- Participated in industry conferences and workshops to stay current on best practices in pest management techniques.
- Established partnerships with local vendors to secure competitive pricing on supplies without sacrificing quality.
- Streamlined operational efficiency by implementing effective pest control strategies tailored to specific situations.
- Ensured adherence to safety protocols, maintaining a record of zero work-related injuries during tenure as supervisor.
- Demonstrated exceptional communication skills when liaising between technicians, clients, and upper management.
- Coordinated preventive maintenance programs for clients'' properties, reducing the risk of future infestations.
- Optimized scheduling to maximize technician productivity while minimizing travel time between appointments.
- Directed a team of pest control technicians, providing training and supervision for optimal performance.
- Led weekly team meetings to discuss ongoing cases, share knowledge, troubleshoot challenges, and celebrate successes.
- Conducted regular quality assurance checks on technician work, upholding high standards of service excellence.
- Mentored new hires through hands-on training sessions covering pest identification, pesticide application methods, and customer service.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Prepared reports and kept detailed records of pest control activities.
- Supervised team member performance to meet client deadlines and requirements.
Pest Control Technician
Top Hat Exterminating
04.2002 - 12.2017
- Accomplished service goals of 500+ accounts per month
- Maintained below company standard cancellation rate by communicating and providing solutions to clients through the use of technical knowledge and pest management techniques
- Learned computer database management software to update and create notes for all new and current customer service requests
- Took control over bedbugs, fleas, roaches, ants, rodents infestations
- Performed and tracked the safe handling and mixing of chemicals, including restricted use pesticides.
- Conducted non lethal trapping and removal of animals.
- Acquired two professional licenses 7a 7c
- Inspected property, determined problems, and implemented the most effective solutions (including IMP)
- Received work orders/requests, determined the nature of problems, undertook necessary actions
- Operated spraying equipment, bait guns, and other various power/hand tools
- Maintained knowledge of applicable laws, rules and regulations governing pesticide application
- Maintained records and files, and prepared reports
- Responsible for running and maintaining a customer based route as well as developing the route into further growth through sales.
- Developed rapport with customers to provide a satisfying customer experience.
- Time management to ensure each job was done promptly.
- Knowledge of the products used and the manner of which to use them, according to each specific pest.
- Maintained an enthusiastic approach to the job and listened intently to ensure all customer needs were met.
Education
Intergrated Pest Management Training - Introduction and Advanced Urban and Industrial IPM, Termites and Other Wood-Destroying Pests IPM, IPM in public buildings and landscapes, Invasive Borders IPM, Pest Control in Homes as well as Other buildings
Skills
- Rodent control
- Chemical handling
- Integrated pest management
- Sales support
- Insect identification
- Pesticide application
- Dependable and reliable
- Clean driving record
- Data entry
- Chemicals handling
- Chemical storage
- Appointment scheduling
- Service sales
- Dedicated and driven
Accomplishments
- Identified the best techniques for bed bug removal and mentored newly hired technicians on these methods.
- Submitted all customer invoices in a timely manner to ensure the highest level of service and promote prompt payment.
Certification
- Pest Control and Supervisory Skills
Languages
English
Timeline
Pest Control Supervisor
IMPACT EXTERMINATING
01.2023 - 07.2025
Pest Control Supervisor
Orkin Pest Control
04.2018 - 12.2022
Pest Control Technician
Top Hat Exterminating
04.2002 - 12.2017