Kyle Hanning
West Palm Beach,FL
Summary
A seasoned Pest Control Supervisor with a proven track record at Beach Environmental Extermtng, I excel in rodent control and team leadership, enhancing operational efficiency and customer satisfaction. By implementing integrated pest management strategies, I significantly reduced callbacks, demonstrating my dependability and commitment to excellence.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Pest Control Supervisor
Beach Environmental Extermtng
05.2017 - 10.2024
- Conducted regular quality assurance checks on technician work, upholding high standards of service excellence.
- Directed a team of pest control technicians, providing training and supervision for optimal performance.
- Enhanced customer satisfaction by promptly addressing and resolving pest issues in residential and commercial properties.
- Ensured adherence to safety protocols, maintaining a record of zero work-related injuries during tenure as supervisor.
- Streamlined operational efficiency by implementing effective pest control strategies tailored to specific situations.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
Pest Control Technician
Florida Environmental Pest Management
05.2011 - 03.2017
- Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
- Applied chemical solutions on building surfaces to eliminate pests.
- Inspected commercial and residential buildings and structures for pest issues.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
Education
High School Diploma -
Seminole Ridge Community High School
Loxahatchee Groves, FLN/A -
Palm Beach Stat College
Palm Beach Gardens, FLSkills
- Rodent Control
- Chemical Handling
- Technical knowledge
- Integrated Pest Management
- Chemical application experience
- Time tracking
- Team Mentoring
- Equipment Maintenance
- Service Sales
- Equipment Troubleshooting
- Property Inspection
- Team Oversight
- Service vehicle maintenance
- Preventive measures
- Pest Removal
- Job specifications
- Effective team management
- Pest identification
- Dedicated and driven
- Pest control chemicals
- Protective gear and equipment knowledge
- Infestation identification
- Service ticket management
- Pest bait and trap knowledge
- Teamwork and Collaboration
- Customer Service
- Time Management
- Worksite safety
- Multitasking Abilities
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Team Leadership
- Active Listening
- Effective Communication
- Crew Leadership
- Relationship Building
- Employee Supervision
- Team building
- Self Motivation
- Analytical Thinking
- Conflict Resolution
- Goal Setting
- Valid State driver's license
- Pest management solutions
Accomplishments
- Maintained an immaculate driving record for Number consecutive years' working for Name of Company.
- Submitted all customer invoices in a timely manner to ensure the highest level of service and promote prompt payment.
- Established several long-term business clients through outstanding service and attention to detail, which resulted in lucrative contracts for Name of Company.
- Communicated information to customers and provided specific detailed sheets on pest control applications, improving upselling by Number%.
- Identified the best techniques for bed bug removal and mentored newly hired technicians on these methods.
- Supervised team of Number staff members.
Certification
Sentricon University
Timeline
Pest Control Supervisor
Beach Environmental Extermtng
05.2017 - 10.2024
Pest Control Technician
Florida Environmental Pest Management
05.2011 - 03.2017
High School Diploma -
Seminole Ridge Community High School
N/A -
Palm Beach Stat College
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