CHAD SLOVER
Lancaster,PA
Summary
Pest control professional with history of managing and executing efficient pest elimination programs. Proven ability to oversee team performance and ensure adherence to safety standards. Known for collaboration and achieving results while adapting to changing conditions. Skilled in pest identification, treatment methods, and regulatory compliance.
Overview
25
25
years of professional experience
Work History
Pest Control Supervisor
Terminix
Lancaster, PA
01.2021 - Current
- Directed pest control team operations, ensuring compliance with safety regulations and environmental standards.
- Collaborated with cross-functional teams to address complex pest issues, leveraging expertise for optimal solutions.
- Evaluated technician performance through regular feedback sessions, supporting professional development and operational excellence.
- Ensured adherence to safety protocols, maintaining a record of zero work-related injuries during tenure as supervisor.
- Directed a team of pest control technicians, providing training and supervision for optimal performance.
- Conducted regular quality assurance checks on technician work, upholding high standards of service excellence.
Pipe Fitter
Protech Mechanical Contractors
Lancaster, PA
04.2019 - 03.2020
- 1. Installation of new construction Fire Sprinkler System(s) (Wet and Dry).
- 2. Service to existing Fire Sprinkler System(s).
- Laid off due to COVID-19
Sawyer
Carter Lumber
Lancaster, PA
06.2018 - 02.2019
- 1. Prepare ordered housing lumber material.
- 2. Forklift operator.
- 3. Chainsaw operator.
Acquisitions and Integration Team Member
Select Security
02.2013 - 10.2017
- 1. Perform due diligence by reviewing Seller contracts for acceptability.
- 2. Complete Unearned Revenue Adjustment Schedule.
- 3. Complete Adjustment Schedule of Seller assets.
- 4. Review contracts for adjustment period.
Service Dispatcher / Customer Service Representative
Select Security
04.2012 - 11.2012
- 1. Scheduled Service Technicians for residential and commercial customers.
- 2. Troubleshoot customer alarm system issues and schedule technician if necessary.
- 3. Provide excellent customer service.
Pest Control Technician
Terminix
Lancaster, PA
06.2011 - 06.2012
- **Conducted thorough inspections of residential and commercial properties to identify pest infestations.**
- **Applied pest control treatments in accordance with regulatory compliance standards and safety protocols.**
- **Documented service visits and treatment plans accurately in customer management systems.**
- **Educated clients on pest prevention strategies and maintenance practices to minimize future infestations.**
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
Accounts Receivable Clerk
Terminix
Lancaster, PA
01.2010 - 06.2011
- Verified customer account discrepancies to ensure accurate billing and timely payment processing.
- Maintained compliance with company policies during collections while fostering positive client relationships.
- Managed customer inquiries regarding billing, payments, and account status to deliver exceptional service.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
Customer Service Representative
Terminix
Lancaster, PA
11.2009 - 01.2010
- 1. Scheduling Service/Inspections
- 2. Customer Service
- 3. Data Entry
Accounts Receivable / Customer Service
Access Telecommunications Network
08.2001 - 03.2007
- 1. Post daily cash receipts
- 2. Reconcile posting(s) and bank deposits
- 3. Customer Service
- 4. Processed recurring monthly revenue invoicing
- 5. Manual Invoicing
- 6. Collections
- 7. Provided management General Ledger entry support
Education
Diploma - Business
Penn Manor High School
Millersville, PA06-1993
Skills
- Forklift
- Warehouse
- Data entry
- Communicative and articulate
- Appointment scheduling
- Valid PA driver's license
- Service planning
- Inventory Control
- Accounts Receivable (7 years)
- Due Diligence (4 years)
- Customer Service (10 years)
- Fire Safety (10 years)
- Microsoft Office (10 years)
- Pest Control
- Rodent control
- Chemical handling
- Integrated pest management
Affiliations
- Lieutenant for Lancaster Township Fire Dept.
- February 1989 to Present
Timeline
Pest Control Supervisor
Terminix
01.2021 - Current
Pipe Fitter
Protech Mechanical Contractors
04.2019 - 03.2020
Sawyer
Carter Lumber
06.2018 - 02.2019
Acquisitions and Integration Team Member
Select Security
02.2013 - 10.2017
Service Dispatcher / Customer Service Representative
Select Security
04.2012 - 11.2012
Pest Control Technician
Terminix
06.2011 - 06.2012
Accounts Receivable Clerk
Terminix
01.2010 - 06.2011
Customer Service Representative
Terminix
11.2009 - 01.2010
Accounts Receivable / Customer Service
Access Telecommunications Network
08.2001 - 03.2007
Diploma - Business
Penn Manor High School
Computer Software experience
- I am familiar with a vast array of PC software programs including, but not limited to:
- Microsoft Word, Excel, Powerpoint, MAS 90, Outlook Express, Bold/Manitou, Quickbooks, Internet Explorer, Google Chrome.
- Authorized to work in the US for any employer
ASSESSMENTS
- Customer Service — Proficient
- September 2018
- Measures a candidate’s skill in evaluating approaches to customer service & satisfaction.
- Full results: Proficient
- Customer Focus & Orientation — Highly Proficient
- Measures a candidate’s ability to respond to customer situations with sensitivity.
- Full results: Highly Proficient
- Teamwork: Interpersonal Skills — Highly Proficient
- August 2020
- Responding to challenging team situations at work.
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.