Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Batool I. Rizvi

Pflugerville,USA

Summary

Dynamic Field Supervisor with a proven track record at Emerald PI Inc., excelling in safety compliance and team leadership. Adept at data-informed decision-making and fostering collaborative teamwork, I consistently enhance operational efficiency and promote a positive work environment. My detail-oriented approach and effective problem-solving skills drive successful outcomes in high-pressure situations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Field Supervisor

Emerald PI Inc.
09.2015 - Current
  • Supervised designated areas to ensure safety and security standards.

Lead Supervisor

Event Support Professionals
07.2015 - Current
  • Oversaw personnel movement in designated areas, ensuring compliance during special events.

Quality Assurance Analyst

Adnan Rizvi
Remote, TX
05.2023 - 03.2025
  • Created comprehensive testing plans for website evaluations.
  • Utilized HP ALM tool to document test cases aligned with business specifications.
  • Performed execution of test cases across QA and pre-production releases.
  • Reported defects in defect module for identified bugs during testing phases.
  • Verified fixes by retesting bugs to ensure compliance with functional requirements.

Field Supervisor

CGS
12.2022 - 06.2023
  • Oversaw site management, ensuring adherence to protocols and standards.
  • Arranged coverage for open shifts to support operational continuity.
  • Coordinated events aimed at promoting brand awareness and engagement.
  • Evaluated sites, policies, and guard effectiveness regularly for compliance.
  • Collaborated with Operations Managers to alleviate workload pressures.
  • Executed weekly payroll processes accurately and promptly.
  • Maintained up-to-date scheduling to align resources with operational needs.
  • Generated new business leads, contributing to overall revenue growth.

Site Supervisor and Scheduler ETS

Metro One LPSG
02.2015 - 12.2022
  • Oversaw eight security guards during shifts, ensuring adherence to safety protocols.
  • Monitored assigned posts to deter criminal activity effectively.
  • Accurately maintained records such as daily reports and timesheets for management purposes.
  • Processed weekly payroll tasks to ensure timely employee payments.
  • Attended meetings with contractors and engineers to facilitate project coordination.
  • Led training sessions with staff to reinforce compliance with established policies.

Quality Auditor/Inspector

Flextronics
04.2013 - 10.2013
  • Evaluated quality control measures throughout all production stages.
  • Examined processes closely to confirm compliance with specifications.
  • Ensured rigorous testing met the highest industry standards.
  • Delivered quality assurance reports to necessary stakeholders efficiently.
  • Supervised calibration of all inspection and testing equipment for reliability.
  • Detected unsafe work practices, enhancing overall safety protocols.
  • Scrutinized products for defects and confirmed label correctness.
  • Outlined fundamental requirements for passing QA inspections.

Quality Auditor/Inspector

Dollar Store
04.2013 - 10.2013
  • Fostered a positive environment for customers and team members.
  • Operated registers, monitored cash limits, and maintained high standards of service.
  • Established a reputation for delivering quick, precise service consistently.
  • Contributed to loss prevention efforts through active monitoring on sales floor.

Education

Associate of Applied Science - Law Enforcement

Austin Community College
Austin, TX
05-2013

Associate of Applied Science - Corrections

Austin Community College
Austin, TX
05-2013

High School Diploma -

Lincoln High School

Skills

  • Solution identification and proposal
  • Collaborative teamwork
  • Self-directed work ethic
  • Data-informed decision-making
  • Familiarity with audit standards
  • Fluent multilingual communication
  • Proficiency in Microsoft Office Suite
  • First aid and CPR trained
  • Site management
  • Understanding of diverse perspectives
  • Effective problem-solving techniques
  • Logical reasoning abilities
  • Capacity for long working hours
  • Ability to thrive under pressure
  • Detail-oriented approach
  • Skill retention strategies
  • Strong interpersonal skills
  • Communication effectiveness
  • Dedicated work ethic
  • Time management skills
  • Leadership qualities
  • Efficient multitasking

Certification

  • TCOLE Certified, Code of Criminal Procedure, Constitutional Law, Penal Code, Defensive Tactics, Patrol Procedures, Officer Survival/Weapon, Baton, Firearms, SFST, Use of Force
  • Licensed Non-Commissioned and Commissioned Security Officer, Security Level 2, Security Level 3 Completed
  • Licensed CHL
  • CPR Certification, American Health Association, 2006-Present
  • First Aid Certification, American Red Cross, 2006-Present

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual
Urdu
Native/ Bilingual
Punjabi
Limited

Timeline

Quality Assurance Analyst

Adnan Rizvi
05.2023 - 03.2025

Field Supervisor

CGS
12.2022 - 06.2023

Field Supervisor

Emerald PI Inc.
09.2015 - Current

Lead Supervisor

Event Support Professionals
07.2015 - Current

Site Supervisor and Scheduler ETS

Metro One LPSG
02.2015 - 12.2022

Quality Auditor/Inspector

Flextronics
04.2013 - 10.2013

Quality Auditor/Inspector

Dollar Store
04.2013 - 10.2013

Associate of Applied Science - Law Enforcement

Austin Community College

Associate of Applied Science - Corrections

Austin Community College

High School Diploma -

Lincoln High School

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Batool I. Rizvi