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Well-qualified professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Experienced Coach Bus Driver with background in safe and efficient transport of passengers to various locations. Strengths include exceptional knowledge of route planning, active listening skills, and ability to maintain calm under pressure. Contributed to improved passenger safety and satisfaction in previous roles through careful driving and effective communication.

Seasoned eligibility interviewer for government programs with comprehensive background in managing client interviews, determining benefits eligibility, and processing applications efficiently. Skilled in interpreting complex regulations and policies to provide accurate information and support to applicants. Demonstrated ability to maintain high levels of confidentiality and professionalism while making significant impacts in streamlining application processes for improved client satisfaction.

Dedicated Customer Service professional with proven multitasking abilities, and over 20 years experience in fast-paced, team-based environments. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering top-notch service and unparalleled support. Effectively drives revenue with skilled promotional and problem-solving abilities. Gifted in working with stressed, confused and upset individuals in need of information and supportive guidance to navigate complicated systems. Skilled at operating within established regulations and company/department guidelines to manage telephone calls, emails, letters and in-person requests for assistance.

Batsheva Kohn

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Medicare Specialist

Medicare Biller

Teacher

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High School Diploma -

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Medicare Specialist

Medicare Biller

Teacher

High School Diploma -

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