Summary
Overview
Work History
Education
Skills
Timeline
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Baxter Bergeron

Carencro,LA

Summary

Dynamic retail professional with a proven track record, excelling in customer service and team leadership. Achieved monthly sales goals while training new employees and enhancing customer satisfaction. Skilled in inventory management and adept at upselling strategies, ensuring a seamless shopping experience and operational efficiency.

Overview

13
13
years of professional experience

Work History

Retail Sales Associate

Lafayette Power Sports
Lafayette, LA
11.2024 - Current
  • Greet and assist customers with product selection and questions to ensure a smooth shopping experience.
  • Achieved monthly sales goals, and contributed to team performance during seasonal promotions.
  • Helped train new employees on company procedures and customer service standards.
  • Maintained a clean and organized sales floor, ensuring merchandise was fully stocked and properly displayed.

Assistant Manager

Pizza Shack
Opelousas, LA
04.2012 - 08.2023
  • Supervise and support a team of 15 or more front and back-of-house staff during high-volume shifts.
  • Train new hires on service standards, safety protocols, and P.O.S. System use.
  • Handle customer concerns with professionalism, and ensure guest satisfaction by resolving issues quickly.
  • Monitor inventory levels and place weekly orders to ensure consistent supply of ingredients and materials.

Education

High School Diploma -

Magnet Academy For Cultural Arts
Opelousas, LA
03-2015

Skills

  • Customer service
  • Team leadership
  • Employee training
  • Inventory management
  • Time management
  • Customer relationship management
  • Cash handling
  • Upselling strategies

Timeline

Retail Sales Associate

Lafayette Power Sports
11.2024 - Current

Assistant Manager

Pizza Shack
04.2012 - 08.2023

High School Diploma -

Magnet Academy For Cultural Arts