BAYE LO
Duluth,GA
Summary
Enthusiastic sales leader with proven interpersonal communication skills and solid history of success with customers. Boosts sales and generates new revenue streams with prospecting and negotiation skills Successful background consistently surpassing targets.
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
21
21
years of professional experience
Work History
Sales Representative
BMW Of Gwinnett Place
Duluth, GA
07.2021 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Driver Supervisor
Amazon
Stoughton, MA
03.2020 - 12.2020
- Coordinated with drivers to organize timely pickup and delivery.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Addressed driver communications and provided required data to drivers.
- Implemented and supported company quality and safety improvement efforts.
- Recruited, trained and assessed 30 drivers and qualifications of each as per driving laws.
Sales Manager
BOCH TOYOTA
04.2016 - 03.2020
- DESKING DEALS ,APPRAISE TRADES
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Aggressively pursued competitive accounts by differentiating company from competitors.
Sales Manager
INSKIP NISSAN
West Warwick, RI
03.2015 - 04.2016
- CLOSER, EVAULATE TRADES
- AND BUY SOME LEASE CARS RETURN.
- Developed and implemented comprehensive salesperson training program.
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
Sales Manager
ANCHOR NISSAN
North Smithfield, RI
04.2014 - 03.2015
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Sales Manager
NISSAN VILLAGE
08.2006 - 03.2014
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Supervised sales team of 35 people, stepping in to support employees and deliver smooth sales processes for clients.
TRUCK DRIVER
US XPRESS ENTERPRISES, INC
10.2000 - 07.2006
- DELIVERING HOUSE GOOD ALL OVER USA AND TRAINER
- Operated with safety and skill to avoid accidents and delays.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Education
Associate of Science - COMPUTER SCIENCE
UMASS BOSTON
Boston, MA06.1998
Associate of Science - SCIENCE ECONOMY
UNIVERSITY oF MONTPELLIER
Montpellier France06.1994
Skills
- Territory Volume
- Account Servicing
- Campaign Support
- Inside and Outside Sales
- Product Management and Pricing
- New Business Opportunities
- Closing Sales
- Automotive Knowledge
- Promotional Campaigns
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Limited Working
Timeline
Sales Representative
BMW Of Gwinnett Place
07.2021 - Current
Driver Supervisor
Amazon
03.2020 - 12.2020
Sales Manager
BOCH TOYOTA
04.2016 - 03.2020
Sales Manager
INSKIP NISSAN
03.2015 - 04.2016
Sales Manager
ANCHOR NISSAN
04.2014 - 03.2015
Sales Manager
NISSAN VILLAGE
08.2006 - 03.2014
TRUCK DRIVER
US XPRESS ENTERPRISES, INC
10.2000 - 07.2006
Associate of Science - COMPUTER SCIENCE
UMASS BOSTON
Associate of Science - SCIENCE ECONOMY
UNIVERSITY oF MONTPELLIER
Similar Profiles
Tanzir RafiTanzir Rafi
New Car Director at BMW of Gwinnett PlaceNew Car Director at BMW of Gwinnett Place
Yremer DeLeon NegronYremer DeLeon Negron
Front Desk Receptionist at Gwinnett Place NissanFront Desk Receptionist at Gwinnett Place Nissan
ANDRES GARCIA COVARRUBIASANDRES GARCIA COVARRUBIAS
Express Service Technician at GWINNETT PLACE NISSANExpress Service Technician at GWINNETT PLACE NISSAN