Bayenne Kirkwood
Summary
Hard & soft marketing skills that guarantee customer satisfaction through personable service and attendance to guests' needs. Adept at promptly assisting customers by uncovering preferences. Ready to provide input visions for exponential growth domestically and internationally. Passionate about providing upbeat and friendly service, resulting in consistent return customers. Hardworking and passionate entry-level job seeker with strong communicational skills eager to secure hospitality position. Organized and dependable candidate successful at collaboration and managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
FRONT DESK AGENT
Mayweather Boxing And fitness Gym
01.2023 - 09.2023
- Customer Service: Interacting with gym members, answering inquiries, and addressing concerns with a friendly and helpful demeanor
- Administrative Tasks: Handling check-ins, processing memberships, and managing scheduling systems
- Basic computer skills for data entry and utilizing gym management software
- Communication Skills: Clear communication with members, colleagues, and management, whether in person, over the phone, or through written correspondence
- Team Collaboration: Working collaboratively with other staff members to create a positive and cohesive work environment
- Multitasking: Managing multiple tasks, such as phone calls, assisting walk-ins, and managing administrative tasks.
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
- Streamlined front desk operations for improved efficiency and faster service delivery.
Marketing Intern
Salesforce Company
08.2022 - 12.2022
- Boosted brand awareness by developing creative marketing strategies and campaigns.
- Enhanced social media engagement through regular posting and audience interaction.
- Assisted in the planning and execution of successful product launch events.
- Conducted market research to identify target audiences and optimize marketing efforts.
- Contributed to the creation of compelling content for the company blog, newsletter, and website.
- Established and managed relationships with external data providers and research vendors.
- Performed office administrative duties to enhance team cohesiveness.
- Participated in brainstorming meetings to develop marketing collateral.
- Sat with marketing team members to learn new tasks and determine the best tactics for solving challenges.
Concierge
Block Multifamily Group
01.2021 - 07.2021
- Tenant relations: Assist in leasing activities, including showing apartments to prospects, performing property tours as well as dealing with inquiries
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Lease Administration: Assist in the preparation and execution of lease agreements
- Maintain accurate and up-to-date lease records and documentation
- Enforce lease terms and policies
- Tenant Collection and Financial Management: Collect and record rent payments from tenants
- Assist in monitoring and managing property budgets.
- Streamlined communication between departments, ensuring efficient service delivery to guests.
Education
Associates in Arts -
Maple Woods Community College
Bachelor of Science in Business Administration - Digital Marketing
Park University
Parkville, Missouri05.2024
Skills
- MS Word & MS Excel
- Team Player & Conscientious
- Innovative & Self-motivated
- Project Management
- Keen Learner
- Registration Processing
- Front Office Support
- Detail Oriented
- Problem-Solving
- Relationship Building
- Office Organization
- Excellent Communication
Certification
- Marvin Brooks Scholarship, 2022, Park University
- Transfer Scholarship, 2022, Park University
- A+ Scholarship, 2022, Park University
Affiliations
- Silk Road Saveur, Women-owned business and international spices sales via online platforms.
- Partook in the branding process to articulate the company's aim that embodies the Silk Road's past and present.
- Researched spice origins and trade in Egypt, Turkey, Georgia, and Armenia.
- Ensured organic, single origin, and ethical commodity trade.
- Explored Amazon FBA as a platform to sell unique blended spices via e-commerce.
- Contacted women organizations in Turkey to donate proceeds and earnings to combat period poverty.
- Consulted digital designing of websites.
- Completed logo concept.
- Work with global collaborators.
Languages
Arabic
Limited Working
Timeline
FRONT DESK AGENT
Mayweather Boxing And fitness Gym
01.2023 - 09.2023
Marketing Intern
Salesforce Company
08.2022 - 12.2022
Concierge
Block Multifamily Group
01.2021 - 07.2021
Associates in Arts -
Maple Woods Community College
Bachelor of Science in Business Administration - Digital Marketing
Park University
Similar Profiles
Lyric TrustLyric Trust
Senior Corporate Business Manager at Mayweather Boxing + FitnessSenior Corporate Business Manager at Mayweather Boxing + Fitness
Santiago SanchezSantiago Sanchez
Head Fitness Instructor at Mayweather Boxing And FitnessHead Fitness Instructor at Mayweather Boxing And Fitness
Maanav SharmaMaanav Sharma
General Manager at Mayweather Boxing and FitnessGeneral Manager at Mayweather Boxing and Fitness