Baylee Barrett
Los Angeles,CA
Summary
Detail-oriented professional with extensive experience in customer service and event organization. Proven ability to maintain high standards of cleanliness and service while supporting team goals. Ready to leverage strong organizational and communication skills to enhance customer satisfaction.
Overview
9
9
years of professional experience
Work History
Server
Gracias Madre
Los Angeles, CA
06.2017 - Current
- Provided excellent customer service to ensure satisfaction.
- Organized seating chart for a maximum service experience.
- Assisted in training new servers.
- Answered customer calls.
- Organized large party events and orchestrated a preset menu for these events.
- Average sales of 2,500 per shift.
- Extensive knowledge of the unique menu and beverage list.
- Assisted with customer complaints and accommodated their individual needs.
Assistant
A Detailed Life
Los Angeles, CA
11.2023 - 10.2024
- Assisted with the organization of a high profile celebrity clients' warehouse.
- In charge of inventory.
- Worked with Airtable.
- Collaborated with a team to ensure clients' satisfaction.
- Entered data into databases accurately and efficiently.
- Handled confidential information with discretion and integrity.
Server Shift Leader
Swingers Diner
Los Angeles, CA
01.2017 - 03.2020
- Ensured customer satisfaction and handled customer complaints in a professional manner.
- Maintained cleanliness of the restaurant, including dining room, kitchen, restrooms, and parking lot.
- Provided leadership to servers by setting an example of excellent service.
- Entrusted with a manager card and held person in charge responsibilities.
- Answered phones and handled to go orders
- Created long lasting relationships with repeat customers.
- Average sales 1,700 per shift
- Highly trained in toast and posi touch POS systems.
Skills
- Hard working
- Multitasking
- Problem solving
- Team oriented
- Can do attitude
- Listening
- Friendly and approachable
- Customer service
- Communication
- Organization
Timeline
Assistant
A Detailed Life
11.2023 - 10.2024
Server
Gracias Madre
06.2017 - Current
Server Shift Leader
Swingers Diner
01.2017 - 03.2020