Summary
Overview
Work History
Education
Skills
Timeline
Manager

Baylee Finley

Michie,TN

Summary

manager with a proven track record at Hardin County Nutrition, excelling in team leadership and customer service. Enhanced employee engagement and satisfaction through effective conflict resolution and staff training. Skilled in time management and decision-making, consistently achieving high-quality service delivery and fostering strong relationships with customers and team members.

Overview

7
7
years of professional experience

Work History

Manager

Hardin County Nutrition
12.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

ER Patient Care Technician

Magnolia Regional Health Center
01.2022 - 08.2023
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
  • Contributed to team meetings, offering insights on patient care improvements based on direct observations.

Pro Shop Clerk

Shiloh Golf Course
05.2021 - 07.2021
  • Utilized point-of-sale software proficiently to process payments, update inventory records, and manage customer accounts as necessary.
  • Handled cash register transactions accurately, ensuring proper accounting for all sales activities.
  • Resolved customer inquiries or issues promptly, maintaining a high level of satisfaction among clientele.
  • Educated customers about various products available in the Pro Shop, helping them make informed purchasing decisions aligned with their needs or preferences.

Sandwich Artist

Subway
01.2019 - 04.2020
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.

Education

Massage Therapy - Massage

Selah Therapeutic Massage, School
Corinth, MS
04.2024

New Beginnings Christian Academy
Savannah, TN
05.2023

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Relationship building

Timeline

Manager

Hardin County Nutrition
12.2024 - Current

ER Patient Care Technician

Magnolia Regional Health Center
01.2022 - 08.2023

Pro Shop Clerk

Shiloh Golf Course
05.2021 - 07.2021

Sandwich Artist

Subway
01.2019 - 04.2020

Massage Therapy - Massage

Selah Therapeutic Massage, School

New Beginnings Christian Academy

Similar Profiles

CREATE PROFILE
Baylee Finley