BAYLEE FRANCISCO
Lincoln,NE
Summary
Skilled barista with background in high-volume coffee shops. Possess strong knowledge of diverse coffee brewing methods and customer service skills. Known for creating comfortable customer environments and managing team workflow efficiently. Committed to maintaining cleanliness, quality, and customer satisfaction in all work areas.
Overview
3
3
years of professional experience
Work History
Barista
7 Brew
Lincoln, NE
09.2024 - Current
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Described menu items to customers and suggested products based on stated preferences.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Lifeguard
Wilderness Ridge Country Club
Lincoln, NE
04.2023 - 08.2024
- Observed sections of assigned water zone of responsibility.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Addressed reckless behavior by speaking firmly and restricting access to recreational areas when necessary.
Barista
Barnes and Noble
Lincoln, NE
10.2022 - 02.2024
- Cleaned and kept workplace neat
- Communicated with coworkers to have orders out efficiently
- Tended to customers needs
Barista
New Day Coffee and Smoothies
Lincoln, NE
09.2021 - 09.2022
- Customized orders to customers' requests
- Communicated with my co-workers about available shifts
- Trained new employees on work procedure
Education
High School -
LINCOLN SOUTHWEST HIGH SCHOOL
LINCOLN, NE, NEBRASKA05.2024
Some College (No Degree) - Diagnostic Medical Sonography
Nova Southeastern University
Davie, FLSkills
- Strong problem-solving skills
- Attentive customer service skills
- Reliable time management
- Multitasking and organization
- Menu memorization
- Order taking
References
- Joan Kamerzell, Teacher, Southwest High School, 7001 South 14th Street, Lincoln, NE, 68512, (402) 436-1306, kamreze@lps.org
- Rebecca Nelms, Manager, Barnes and Noble, 2910 Pine Lake Rd, Lincoln, NE, 68516, (402) 421-7979, barnesandnoble@mail.barnesandnoble.com
- Michelle Boden, Insurance Agent, State Farm Insurance - Michelle Boden, 5740 Old Cheney Road #9, Lincoln, NE, 68516, (402) 421-1100, michelleboden2@gmail.com
- Moriah Lorenzen, Coach, Lincoln Southwest High School Cheer, 7001 South 14th Street, Lincoln, NE, 68512, (402) 436-1306, mdilley@class.lps.org
- Jill Bohaty, Teacher, Scott Middle School, 2200 Pine Lake Road, Lincoln, NE, 68512, (402) 436-1218, jbohaty@lps.org
Awards
- Honor Roll with Highest Distinction, Lincoln Southwest High School, 2021
- Most Dedicated, Universal Cheerleaders Association, 2020
Activities
- Lincoln Southwest Cheer, 2020-Present, Secretary (2020, 2022)
- Lincoln Southwest Inclusive Cheer, 2022-Present
Affiliations
- Varsity two-year letter recipient for cheerleading
- Two-year Secretary for cheerleading
Timeline
Barista
7 Brew
09.2024 - Current
Lifeguard
Wilderness Ridge Country Club
04.2023 - 08.2024
Barista
Barnes and Noble
10.2022 - 02.2024
Barista
New Day Coffee and Smoothies
09.2021 - 09.2022
High School -
LINCOLN SOUTHWEST HIGH SCHOOL
Some College (No Degree) - Diagnostic Medical Sonography
Nova Southeastern University
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