Baylee Howard
Superior,CO
Summary
Developed skills in fast-paced bakery environment, focusing on precision, consistency, and creativity. Demonstrated ability to work efficiently under pressure while maintaining high standards of quality. Seeking to transition into new field where these transferrable skills can drive success and innovation.
Overview
4
4
years of professional experience
Work History
BAKER - SHIFT LEAD
CRUMBL COOKIE
06.2024 - 12.2024
- Produced consistently high-quality baked goods for customers in an efficient and timely manner.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Increased production efficiency through effective time management and multitasking during busy periods, including baking and cleaning.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Managed customer service operations, including taking orders and manning the cash register.
- Resolved customer complaints with empathy and professionalism, maintaining positive bakery image.
- Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
- Started my shift by making and sharing a game plan to have an organized and efficient shift.
- Made daily mix list to ensure we had enough baked goods for the day.
- Assigned co-workers their specific responsibilities throughout the shift.
- Worked alongside the managers and owner of the store to achieve the store's goals.
STUDENT ASSISTANT HOSTESS
FRONT RANGE COMMUNITY COLLEGE
11.2022 - 02.2023
- Provided high quality customer service
- Front desk duties of helping walk-in students to locate needed resources and make appointments
- Answered phone calls regarding student and family questions and concerns
- Returned voicemails left by students and family members
- Gained extensive knowledge of college website in order to answer questions and guide others
HOSTESS
EL FIVE
05.2021 - 11.2021
- I escorted guests to proper tables or offered open seating options in the bar and patio areas
- Answered phone calls to take reservations and address questions and concerns
- Greeted patrons and coordinated table assignments to meet party preferences and requests
- Conversed with members and guests in outgoing and friendly manner
- Closed out the podium at the end of shifts and maintained order and organization
- Helped bus tables and ran food patrons during high volume periods
Education
High School Diploma -
MONARCH HIGH SCHOOL
Louisville, CO05.2022
Freshman Year - Sociology, Ethics, Horticulture
FRONT RANGE COMMUNITY COLLEGE
Fort Collins, CO01.2024
Skills
- Well Organized
- Detail Oriented
- Dependable
- Works well with others
- Customer service
- Team player
- Adaptive and creative
- Time management
Activities
Competitive Dance
Timeline
BAKER - SHIFT LEAD
CRUMBL COOKIE
06.2024 - 12.2024
STUDENT ASSISTANT HOSTESS
FRONT RANGE COMMUNITY COLLEGE
11.2022 - 02.2023
HOSTESS
EL FIVE
05.2021 - 11.2021
Freshman Year - Sociology, Ethics, Horticulture
FRONT RANGE COMMUNITY COLLEGE
High School Diploma -
MONARCH HIGH SCHOOL
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