Baylee Jennings
Land O' Lakes,FL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Ryan Companies
06.2023 - Current
- Supported VP of construction through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Project Manager
The Drapery Company
11.2021 - 04.2023
- Meets with potential clients to gather information about their interior design project needs - anyway from 10-30 clients weekly
- Develop relationships with qualified homeowners to guide them through process from start to finish
- Measures rooms and areas requiring window treatments and assesses potential areas for concern to proactively mitigate solutions - ensuring delivery of quality product
- Provides detailed reports regarding each project on weekly / monthly basis
- Works closely with design consultants to quickly provide onsite problem solving
- Conducts live video or in person app reviewing any project issues
- Shares product knowledge with clients.
- Sourced, vetted and managed vendors needed to accomplish project goals.
Purchasing Manager
The Drapery Company
11.2020 - 11.2021
- Creates project appointments for company calendar increasing
- Managed approximately 60 inbound / outbound phone calls regarding purchasing
- Responds to client inquiries regarding billing and payment
- Maintains accurate and up to date accounting records using QuickBooks
- Reconcile transactions weekly as well as month end
- Ordering and receiving all materials and communicating status of same to design consultants to ensure timely installation of all jobs.
- Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 25%
Waitress
Tex-Mex
03.2018 - 11.2020
- Taking customer orders and delivering food and beverages
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Customer Service / Lead Generator
Turf Pro Synthetics
11.2017 - 11.2019
- Conduct customer walk-throughs on services ordered
- Coordinate scheduling, dispatching, and accounting
- Schedules meetings and manages calendars
- Answer phone calls and emails and take messages, help with daily time management, run errands as requested.
- Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
Education
Associate of Arts -
Pasco Hernando State College
Wesley Chapel, FL12.2021
High School Diploma -
Land O' Lakes High School
Land O' Lakes, FL05.2016
Skills
- Word (10 years)
- Excel (10 years)
- PowerPoint (10 years)
- QuickBooks (10 years)
- ADOBE (10 years)
- Event Planning
- Office Management
- Spreadsheet Management
- Data Entry
- Document Control
- Appointment Scheduling
Timeline
Administrative Assistant
Ryan Companies
06.2023 - Current
Project Manager
The Drapery Company
11.2021 - 04.2023
Purchasing Manager
The Drapery Company
11.2020 - 11.2021
Waitress
Tex-Mex
03.2018 - 11.2020
Customer Service / Lead Generator
Turf Pro Synthetics
11.2017 - 11.2019
Associate of Arts -
Pasco Hernando State College
High School Diploma -
Land O' Lakes High School
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