Baylee Johnson
Marana,AZ
Summary
Dynamic professional with effective communication, and team-building skills. . Demonstrated ability to enhance customer satisfaction through expert conflict resolution, and personalized assistance. Skilled in fostering positive environments, and delivering targeted support.
Overview
2
2
years of professional experience
Work History
Paraprofessional
Red Rock Elementary School District
07.2024 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Customer Service Representative
McDonald's Restaurant
09.2022 - 07.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
HS Diploma -
Marana HS
Marana, AZ05.2024
Skills
- Behavior management
- Effective communication
- Helping students with special needs
- Small group and individual assistance
Fingerprinted
DPS fingerprint clearance card holder
Timeline
Paraprofessional
Red Rock Elementary School District
07.2024 - Current
Customer Service Representative
McDonald's Restaurant
09.2022 - 07.2024
HS Diploma -
Marana HS