Summary
Overview
Work History
Education
Skills
Timeline
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Baylee Weatherford

Benton,AR

Summary

Diligent and resourceful financial professional skilled in client relations and loan product recommendations. Highly responsive to delivery of services and focused on customer relationship building. Achieves compliance with company policies and regulations in carrying out job functions. Background includes administrative and customer service-oriented positions. Well-versed in all areas that include warehouse, inventory, supervision, accountability, monitoring applications and many other skills that i have obtained. I have served in the US Army Reserves for 11 years as patient administration and supervised many soldiers in the process.

Overview

8
8
years of professional experience

Work History

Location Supervisor

Forward Air
01.2023 - Current
  • Cultivated focus on customer service and satisfaction with well-trained, empowered team.
  • Anticipated, resolved and prevented operating difficulties through successful policies.
  • Built strong team through proactive recruitment and hiring strategies.
  • Developed business plans covering use of materials, equipment safety and employee management.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Manager in training to become Location Manager
  • Delivery and route management
  • Assist in recruiting / retention of contractors

Mortgage Loan Assistant

Veterans Affairs
03.2021 - 01.2023
  • Communicated with customers daily to request information and complete paperwork.
  • Monitored key dates to obtain information by deadlines.
  • Assembled important paperwork and disclosures for borrower.
  • Worked with Loan Officer to create application profile in system and review key information at various stages within process.
  • Working knowledge of underwriting requirements for FNMA, FHLMC, FHA, VA, local bonding programs, and private investors, as gained through on the job training or some real estate brokerage experience.
  • Good interpersonal, verbal and written communication skills

Warehouse Supervisor

HMS MFG
11.2018 - 03.2021
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and handling operations.
  • Maintained high levels of accuracy in daily operations.
  • Oversaw daily operations and shipping and handling processes.
  • Operated warehouse material handling equipment correctly to move loads.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.

Operations Assistant

Martin Brower
02.2016 - 11.2018
  • Managed day-to-day department operations with effective workflow coordination.
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Assisted operations manager with planning of routine operations and special projects.
  • Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
  • Assisted with facility scheduling and customer service.
  • Collaborated with other departments to foster smooth operation of daily processes.
  • Provided administrative support with accurate document preparation and data entry.

Education

Bachelor of Arts - Psychology

University of Arkansas At Little Rock
Little Rock, AR
05.2024

GED -

Shorter College
North Little Rock
05.2012

Skills

  • Operational Efficiency
  • Customer Satisfaction
  • Territory Management
  • Variance Reconciling
  • Organizational Systems
  • People Management
  • Product Transportation
  • Administration and Reporting

Timeline

Location Supervisor

Forward Air
01.2023 - Current

Mortgage Loan Assistant

Veterans Affairs
03.2021 - 01.2023

Warehouse Supervisor

HMS MFG
11.2018 - 03.2021

Operations Assistant

Martin Brower
02.2016 - 11.2018

Bachelor of Arts - Psychology

University of Arkansas At Little Rock

GED -

Shorter College

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Baylee Weatherford