Dynamic and customer-focused professional with extensive experience at Starbucks and a proven track record in enhancing customer satisfaction. Skilled in cash handling and multitasking, I excel in fast-paced environments, consistently delivering exceptional service and fostering team collaboration to achieve sales goals. Committed to maintaining high standards of cleanliness and safety.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
01.2025 - Current
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cleaned counters, machines, utensils, and seating areas daily.
Controlled line and crowd with quick, efficient service.
Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Retail Associate
Kohls Department Store
08.2024 - 01.2025
Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Collaborated with team members to achieve daily sales goals and exceed performance targets.
Jewelry Sales Associate
James Avery Artisan Jewelry
11.2022 - 09.2024
Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
Displayed merchandise by arranging in appealing ways to boost sales.
Promoted the store''s custom design services, resulting in increased orders for bespoke jewelry pieces.
Assisted in the training and mentoring of new hires, sharing best practices and knowledge to develop a strong sales team.
Food Service Worker
Foodtown
05.2021 - 11.2022
Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Associate of Arts - Esthetician
San Jacinto College
Pasadena, TX
05-2026
Skills
Time management
Friendly and outgoing
Attention to detail
Team player
Cash handling
Problem-solving
Opening and closing duties
Active listener
Cash register operation
Order taking
Adaptive and creative
Espresso machine operation
Safe food handling
POS systems
POS system operation
Professional demeanor
Basic math
Multitasking and organization
Team collaboration
Clear communication
Interests
Sharing travel tips, recommendations, and insights with fellow enthusiasts
Enjoy participating in the gym for overall physical and mental well-being
Exploring famous landmarks, historical sites, and cultural attractions in a new destination