BAYLIE SANTOYO
Ontario,OR
Summary
Dependable and hardworking young woman who enjoys learning new skills.
Overview
1
1
year of professional experience
Work History
Housekeeping and Custodian
Holiday Inn Express & Suites
Ontario, USA
05.2024 - 02.2025
- Ensure customer satisfaction.
- Guarantee that rooms are cleaned properly to standards.
- Establish customer safety.
- Communicating with managers about damages and missing items.
- Maintaining equipment and stocking properly.
- Striving to perfect customer service.
- Confirm that food and drinks are safe to sell at the front.
- Maintaining equipment and stocking public areas correctly.
- Cleaning public areas correctly.
- Training others for the custodial position.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Returned rooms to occupant-ready status to satisfy future guests.
- Assisted in laundry services including washing, drying, and folding linens.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Communicated with maintenance team on damages to repair.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Laundered sheets and removed stains to restore linens to pristine condition.
Housekeeper
ExtraMile Arena
Boise, ID
10.2023 - 04.2024
- Cleaning up to public health and safety standards.
- Assisting guests to their correct seats.
- Maintaining women's bathrooms
- Fixing and cleaning the stanchion.
- Restock items.
- Maintaining equipment.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Communicated with maintenance team on damages to repair.
Education
Bachelor of Science - Interdisciplinary Studies
Boise State University
true05-2028
High School Diploma - Childcare and Animal care, Landscape
Ontario High School
Ontario06-2023
Skills
- Landscape
- Land management
- Time management
- Prioritize important tasks
- Teamwork
- Reliable
- Customer service
- Communication skills
- Attention to detail
- Flexibility
- Organization
- Time management abilities
- Multitasking
References
- Nathan Jones, ExtraMile Arena, 208-901-4469
- Carren Poff, Ontario High School, 208-392-0245
Timeline
Housekeeping and Custodian
Holiday Inn Express & Suites
05.2024 - 02.2025
Housekeeper
ExtraMile Arena
10.2023 - 04.2024
Bachelor of Science - Interdisciplinary Studies
Boise State University
High School Diploma - Childcare and Animal care, Landscape
Ontario High School
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