Housekeeping and Custodian Holiday Inn Express & Suites
Ontario, USA
05.2024 - 02.2025
Ensure customer satisfaction.
Guarantee that rooms are cleaned properly to standards.
Establish customer safety.
Communicating with managers about damages and missing items.
Maintaining equipment and stocking properly.
Striving to perfect customer service.
Confirm that food and drinks are safe to sell at the front.
Maintaining equipment and stocking public areas correctly.
Cleaning public areas correctly.
Training others for the custodial position.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Returned rooms to occupant-ready status to satisfy future guests.
Assisted in laundry services including washing, drying, and folding linens.
Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
Communicated with maintenance team on damages to repair.
Delivered requested items such as extra pillows or blankets to guest rooms.
Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
Laundered sheets and removed stains to restore linens to pristine condition.
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