Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bayush Alemayehu

Seattle,WA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level leasing agent position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable,Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem resolutionist able to work effectively and productively with diverse customers and individual needs. Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Detail-oriented team player with strong organizational skills, ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

19
19
years of professional experience

Work History

Patient Transort/dispatch

Swedish Medical Center
01.2008 - 06.2010
  • Moved patients in and out of vehicles and lifted on and off beds
  • Picked up requested orders to move equipment and supplies to assigned treatment areas
  • Developed strong and trusting reports with each patient to facilitate best possible care and assistance.
  • Maintained all schedules by delivering patients safely and on time to procedure rooms.
  • Cleaned, disinfected, and prepared rooms for incoming patients.
  • Checked wheelchair and stretcher functionality prior to patient pick up.
  • Communicated with floor managers to determine merchandise placement.

Leasing Coordinator

BG Staffing
04.2019 - 07.2023
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Collected rent and tracked resident payments and information in computer system.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.

  • Responded to requests and scheduled appointments for property showings.
  • Distributed and followed up on tenant renewal notices.
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
  • Communicated customer feedback and complaints to team members to promote proper resolution.

Airport Customer Service

Flight Service System
11.2014 - 07.2020
  • Directed on-ground emergency management activities
  • Alerted airport response personnel to crisis situations, including incoming medical and other emergency landings
  • Provided onsite training
  • Effectively controlled the release of proprietary and confidential information for general client lists
  • Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
  • Verified identification and travel documents to efficiently board passengers for on-time departure.
  • Provided passenger assistance at ticket counter and gate areas by issuing tickets, checking baggage and assigning seats.
  • Used airline computer system to create airline tickets and boarding passes.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Engaged customers to find amiable and appropriate solutions to transportation issues and conflicts.
  • Coordinated with ramp agents to successfully store, remove and transport customer baggage.

Cafeteria Worker

Summit High School
09.2018 - 06.2019
  • Monitored multiple databases to keep track of all company inventory
  • Organized and prepared ingredients for batch cooking
  • Removed trash, spills and trays to keep areas clean and professionally organized
  • Prepared food according to recipe instructions to manage regular school meals
  • Upheld correct procedures for preparing foods and storing leftovers
  • Followed guidelines for safe serving, appropriate temperatures, and proper presentation
  • Restocked condiments and drink station supplies to maintain customer satisfaction
  • Stocked displays with new and transferred merchandise.

Patient Transport

Virginia Mason Hospital
09.2014 - 05.2020
  • Provided patient transport using various equipment and adhered to safety protocols
  • Moved patients in and out of vehicles and lifted on and off beds
  • Maintained all schedules by delivering patients safely and on time to procedure rooms
  • Checked wheelchair and stretcher functionality prior to patient pick up
  • Presented clean and sanitized vehicle to customers for utmost satisfaction
  • Received belongings from passengers and safely and securely stowed items and luggage.

BG Multi Family

Leasing Apartments
12.2010 - 12.2015

  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.

Manager

WARKA GROCERY
01.2005 - 07.2013
  • Consistently met financial targets with close monitoring of expenses, labor hours and supply use
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store
  • Counted product stock to maintain inventory records
  • Troubleshoot and resolved issues with cash registers, card scanners and printers
  • Assisted customers to find appropriate products, answered product questions and provided product solutions
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.

Education

High School Diploma - General Study

Rainier Beach High School
Seattle, WA

Skills

  • Inbound and outbound calling
  • Sales techniques
  • Bilingual Amharic and English
  • Customer relationship management
  • Call center experience
  • Healthcare operations
  • Leadership reports
  • Program oversight
  • Decision making
  • Administrative support
  • Attention to Detail
  • Real Estate Knowledge
  • Customer Service
  • Social Media Marketing
  • Time Management
  • Fair Housing Regulations
  • Lease Negotiation
  • Lease Renewals
  • Background Check Process
  • Lease Agreements
  • Background Checks
  • Property Maintenance
  • Basic Mathematics
  • Fair Housing Policies
  • Property Tours and Inspections
  • Phone and Email Etiquette
  • Unit Inspection
  • Application Processing

Languages

Amharic
Native or Bilingual
Tigrinya
Native or Bilingual
English
Full Professional

Timeline

Leasing Coordinator

BG Staffing
04.2019 - 07.2023

Cafeteria Worker

Summit High School
09.2018 - 06.2019

Airport Customer Service

Flight Service System
11.2014 - 07.2020

Patient Transport

Virginia Mason Hospital
09.2014 - 05.2020

BG Multi Family

Leasing Apartments
12.2010 - 12.2015

Patient Transort/dispatch

Swedish Medical Center
01.2008 - 06.2010

Manager

WARKA GROCERY
01.2005 - 07.2013

High School Diploma - General Study

Rainier Beach High School
Bayush Alemayehu