Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Bazaleel Karina

Las Vegas,NV

Summary

Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success.

Overview

7
7
years of professional experience

Work History

Store Manager

Green Valley Grocery
02.2024 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.

Assistant Manager

Green Valley Grocery
03.2023 - 02.2024
  • Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
  • Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
  • Helped oversee the daily operations of the store, managing staff and inventory.
  • Resolved customer complaints and handled refunds and returns to promote satisfaction.
  • Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes.
  • Coached and mentored new employees on company policies and procedures.
  • Assisted with new employee training and conducted performance reviews to track overall progress.
  • Tracked store inventories and replenished products according to demand.
  • Communicated with clients to address questions, concerns, and needs and provide quality customer service.
  • Utilized knowledge of company products and services to make recommendations and up-sell items according to customer needs.
  • Oversaw daily financial transactions and managed cash flow to support profitability.
  • Interviewed potential job candidates and made hiring recommendations to general manager.
  • Handled employee discipline and termination according to company policies.
  • Conducted regular performance evaluations with staff members to ensure goals were being met efficiently.
  • Scheduled equipment cleanings, maintenance, and repairs and ordered new equipment and tools.
  • Organized weekly team meetings to discuss progress on projects, review new policies, and motivate employees to reach their goals.
  • Performed administrative duties such as processing payroll information or managing employee benefits programs.
  • Created weekly schedules based on predicted staffing needs, budgets and employee requests.

Team Leader

Green Valley Grocery
10.2022 - 03.2023
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Warehouse Worker

Flavors Favors and More
03.2021 - 10.2022
  • Pulled and prepared product for shipment, verifying exact number and type of product before loading and shipping.
  • Packed orders in accordance with customer specifications.
  • Sorted and placed materials or items on racks and shelves according to organizational standards.
  • Operated manual pallet jack to move products throughout warehouse.
  • Assisted other departments when needed to complete tasks in a timely fashion.
  • Organized warehouse space by rearranging items, storing materials, and marking locations.
  • Assembled and disassembled pallets of merchandise for storage.
  • Maintained facility equipment and materials in neat, clean, and orderly fashion.
  • Utilized barcode scanning technology to track product movement throughout the warehouse.
  • Operated manual or electric powered lift truck and forklift safely to move, locate, relocate, stack, load, unload, pick and count merchandise.
  • Ensured compliance with safety regulations while operating material handling equipment such as pallet jacks and hand trucks.
  • Routed products by scanning packages, reading labels and charts, verifying numbers and sorting packages correctly.
  • Monitored incoming and outgoing shipments for accuracy.
  • Provided excellent customer service by quickly responding to inquiries and resolving issues promptly.
  • Kept appropriate records and reports to guarantee accuracy of inventory.
  • Utilized computer to record data regarding received and counted stock items.

Assistant Manager

Shell Petroleum
07.2018 - 02.2021
  • Helped oversee the daily operations of the store, managing staff and inventory.
  • Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.
  • Established clear communication channels between staff members to ensure smooth workflow throughout the store.
  • Led and directed team members on effective methods, operations and procedures.
  • Created weekly schedules based on predicted staffing needs, budgets and employee requests.
  • Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.
  • Facilitated month-end closing processes, invoicing and journal entries.
  • Administered bookkeeping functions to generate invoices and handle accounts payable and receivable.
  • Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes.
  • Assisted with new employee training and conducted performance reviews to track overall progress.
  • Coordinated employee schedules according to staff availability and processed time-off requests.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Assisted with recruiting efforts by interviewing prospective candidates for open positions.

Education

High School Diploma - undefined

Kiribati High School
South Tarawa
06.2014

Skills

  • Cost Control
  • Staff Development
  • Customer Relations
  • Staff Management
  • Staff Supervision
  • Customer Relationship Management
  • Business Administration
  • Performance Tracking and Evaluations
  • Customer Service and Satisfaction
  • Recruiting and Interviewing

Timeline

Store Manager

Green Valley Grocery
02.2024 - Current

Assistant Manager

Green Valley Grocery
03.2023 - 02.2024

Team Leader

Green Valley Grocery
10.2022 - 03.2023

Warehouse Worker

Flavors Favors and More
03.2021 - 10.2022

Assistant Manager

Shell Petroleum
07.2018 - 02.2021

High School Diploma - undefined

Kiribati High School