Bruce Bruley
Uptown Carwash
New Orleans,LA
37
years of professional experience
Work History
Car Detailer
9 Years 3 Months- Led thorough interior and exterior detailing for customer vehicles, maintaining consistent finish quality.
- Inspected vehicles before and after service to verify cleanliness, polish, and customer readiness.
- Applied wax, protectants, and cleaning solutions to restore appearance and protect surfaces.
- Trained new detailers on wash bay procedures, detailing tools, and safe chemical handling.
- Maintained detailing equipment and supplies, ensuring reliable operation and organized work areas.
- Removed stains, debris, and buildup from upholstery, carpets, and hard-to-reach interior areas.
- Resolved customer concerns by addressing missed spots and adjusting services to meet expectations.
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
Sales Representative
1 Year 1 Month- Built customer relationships through consultative vehicle presentations and tailored product recommendations.
- Conducted test drives, highlighting Dodge and Chrysler features to match buyer needs.
- Guided customers through financing, leasing, and purchase paperwork with accuracy.
- Negotiated pricing and trade-in values while protecting dealership profitability.
- Managed inbound leads and follow-up activities to support showroom and internet sales.
- Collaborated with finance and service teams to streamline delivery and ownership handoff.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
Assistant Manager
10 Years 9 Months- Supervised daily store operations, ensuring consistent customer service and policy compliance.
- Coordinated team schedules, task priorities, and coverage to support smooth workflow.
- Monitored inventory levels, replenishment needs, and stock organization across sales floor.
- Trained associates on merchandising standards, register procedures, and customer interactions.
- Resolved customer concerns promptly, maintaining service quality and store reputation.
- Enforced cash handling, loss prevention, and safety procedures throughout shifts.
- Reviewed performance gaps and supported staff development through coaching and feedback.
- Executed opening and closing procedures, balancing operational readiness with accountability.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Assistant Manager
3 Years- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
Assistant Manager
3 Years 3 Months- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Store Manager
6 Years- Supervised & trained employees
- Ordered & restocked food products
- Managed food products’ projections, wastes, & percentages
- Handled, balanced, & secured monetary deposits
- Maintained fast customer service, along with a friendly environment
- Bruley, B.W.
Education
- Criminal Law
Skills
Customer service
Car washing techniques
Automotive detailing
Interior and exterior cleaning
Sales techniques
Exterior detailing
Interior detailing
Strategic planning
Work planning
Team collaboration
Timeline
Car Detailer
Uptown Carwash
07.2017 - 10.2026Read More
Sales Representative
Ray Brandt Dodge Chrysler
09.2012 - 10.2013Read More
Assistant Manager
Walgreens
02.2001 - 11.2011Read More
Assistant Manager
McDonald's Restaurant
06.1998 - 06.2001Read More
Assistant Manager
Blockbuster Video
03.1995 - 06.1998Read More
Store Manager
Arby’s Restaurant
06.1989 - 06.1995Read More
Tulane Univ/Delgado Community College
from Criminal Law
Read More