Dynamic professional with extensive experience in recreational program development and staff leadership, notably with City of Winston-Salem Parks & Recreation. Excelled in youth engagement and adaptive programming, enhancing community participation. Demonstrated prowess in inclusive practices and security protocols, ensuring safe and enriching environments. Achieved significant improvements in program attendance and customer satisfaction.
Assisting in the training and scheduling of staff, ensuring that all team members provide excellent customer service and maintain a safe environment.
Helping to develop, implement, and evaluate recreational programs and activities for various age groups, ensuring they meet community needs.
Overseeing the daily operations of the center, including maintenance, cleanliness, and safety protocols, and addressing any issues that arise.
Served as a point of contact for patrons, handling inquiries, complaints, and feedback to enhance the user experience.
Promoted center activities and programs through outreach and partnerships with local organizations, schools, and community groups.
Developed and implemented recreational programs and activities that promote physical fitness, creativity, and social interaction
Oversaw participants during activities to ensure safety and enjoyment, providing guidance and support as needed.
Maintained and managed recreational equipment and facilities, ensuring they are safe and in good working condition.