Nastassja Brown
Dublin,GA
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Tech Supervisor
CSBMG: Quentin’s Place-CSU
10.2021 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
EMT-Basic
Premier Medical Transport
02.2021 - 08.2021
- Facilitated seamless handoffs to hospital staff through comprehensive documentation and verbal reports of patient care provided during transport.
- Managed stressful situations calmly under pressure while maintaining composure to provide the best care possible for patients experiencing traumatic events.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Utilized ambulances and other vehicles to transport patients to medical facilities.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Increased patient satisfaction by demonstrating empathy, active listening, and clear communication during medical emergencies.
- Maintained up-to-date knowledge of protocols, procedures and medical advances.
EMT-Basic/Front Office Manager
From The Heart Transportation
08.2020 - 02.2021
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Assessed patient conditions, maintaining calm demeanor in urgent situations.
- Maintained up-to-date knowledge of protocols, procedures and medical advances.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Utilized ambulances and other vehicles to transport patients to medical facilities.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Facilitated seamless handoffs to hospital staff through comprehensive documentation and verbal reports of patient care provided during transport.
PCT
Fairview Park Hospital
10.2019 - 02.2020
- Maintained up-to-date knowledge of healthcare regulations, trends, and advancements in patient care techniques.
- Directly cared for patients at least [Number] hours each month to maintain currency on clinical techniques.
- Compiled, administered and graded examinations to evaluate and record student comprehension levels.
CNA (agency)
Cornerstone Staffing Agency
11.2016 - 04.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
CNA
Pruitt Of Eastside
07.2014 - 11.2016
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
CNA
Southland CareCenter
05.2012 - 05.2014
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Education
No Degree - Practical Nursing
Oconee Fall Line Technical College
Dublin, GA07.2024
No Degree - Hybrid EMT/AEMT
Lifelink Solutions
Fort Valley, GA03.2020
No Degree - PCA/CNA
Heart Of Georgia Technical College
Dublin, GA06.2005
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Inventory Control
- Schedule development
- Policy Enforcement
- Idea Development and Brainstorming
- Processes and procedures
- Staff Discipline
- Staff Development
- Complex Problem-Solving
- Strategic Planning
References
Renee Moore, Program Manager
478-697-0640
Katelynn Graham, Tech
229-322-1883
Kerri Fountain, BSN-RN, OFTC instructor
478-278-7287
Hannah Driskill, Tech
912-256-2756
Timeline
Tech Supervisor
CSBMG: Quentin’s Place-CSU
10.2021 - Current
EMT-Basic
Premier Medical Transport
02.2021 - 08.2021
EMT-Basic/Front Office Manager
From The Heart Transportation
08.2020 - 02.2021
PCT
Fairview Park Hospital
10.2019 - 02.2020
CNA (agency)
Cornerstone Staffing Agency
11.2016 - 04.2020
CNA
Pruitt Of Eastside
07.2014 - 11.2016
CNA
Southland CareCenter
05.2012 - 05.2014
No Degree - Practical Nursing
Oconee Fall Line Technical College
No Degree - Hybrid EMT/AEMT
Lifelink Solutions
No Degree - PCA/CNA
Heart Of Georgia Technical College
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