Mason Ruiz
Lake Elsinore,CA
Summary
Skilled professional with demonstrated success in various job settings. Easily can adapt to change and keep up with a fast-pace work environment while remaining highly organized, confident, and perform to the companies standards. College graduate with the capabilities of learning new traits and skills to continue to better their career.
Overview
10
10
years of professional experience
Work History
Utility Assistant
Walmart
Temecula, CA
03.2022 - Current
- Operated pallet jacks/forklifts and material moving equipment to receive and transport items from various warehouse locations.
- Checked packages and merchandise for damage and notified vendors.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Store Associate
Aldi
Lake Elsinore, CA
10.2021 - 03.2022
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Pleasantly greeted customers and provided prompt and courteous service.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
Store Manager
Town Puppies
Temecula, CA
02.2019 - 03.2020
- Managed inventory control, cash control, and store opening and closing procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Supervised guests at front counter, answering questions regarding products.
- Trained new employees on proper protocols and customer service standards.
Sales Lead
Vans
Lake Elsinore, CA
08.2013 - 01.2019
- Trained, coached, and mentored new sales associates for maximum performance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered customer questions and provided detailed product information.
Package Handler
UPS
Riverside, CA
08.2016 - 02.2017
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed safety regulations to maintain safe work environment.
- Assembled, sealed, and loaded packages into correct trucks.
Custodian
LEUSD
Lake Elsinore, CA
11.2015 - 08.2016
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Education
General Studies
Norco College
Norco, CABachelor of Arts - Film
University of Nevada - Las Vegas
Las Vegas, NV08.2023
High School Diploma -
Lakeside High School
Lake Elsinore, CA05.2013
Skills
- Customer Service Management
- Customer Service
- Order Fulfillment
- Truck Loading and Unloading
- Facility Maintenance
Accomplishments
. Employee of the month for three consecutive month (vans)
. Employee of the quarter (walmart)
. Loaded 60 packages per hour (UPS)
. Reached sales quota (Town Puppies)
. Black Belt in martial arts
Timeline
Utility Assistant
Walmart
03.2022 - Current
Store Associate
Aldi
10.2021 - 03.2022
Store Manager
Town Puppies
02.2019 - 03.2020
Package Handler
UPS
08.2016 - 02.2017
Custodian
LEUSD
11.2015 - 08.2016
Sales Lead
Vans
08.2013 - 01.2019
General Studies
Norco College
Bachelor of Arts - Film
University of Nevada - Las Vegas
High School Diploma -
Lakeside High School