Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bea Anne Trinidad

Frisco

Summary

Dynamic and results-driven professional with a positive attitude and proven team leadership at Panda Express. Expert in cash handling and problem-solving, I enhanced customer satisfaction and streamlined operations, contributing to increased sales. Committed to maintaining high standards of service and safety in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Shift Leader

Panda Restaurant Group, Inc., Panda Express
06.2024 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Merchandise Associate

TJX Companies
12.2018 - 06.2022
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.

Counter Help

Panda Restaurant Group, Inc., Panda Express
06.2022 - 06.2024
  • Resolved customer concerns promptly, maintaining professionalism and a positive attitude throughout interactions.
  • Demonstrated strong multitasking capabilities by managing multiple tasks simultaneously while maintaining high standards in customer service.
  • Streamlined order processing for faster turnaround times, resulting in increased daily sales.
  • Ensured compliance with health department regulations by adhering to strict cleanliness and safety protocols.

Education

Bachelor of Science - Kinesiology

University of North Texas
Denton, TX

High School Diploma -

Frisco High School
Frisco, TX
05.2021

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving

Languages

English
Native or Bilingual
Tagalog
Native or Bilingual

Timeline

Shift Leader

Panda Restaurant Group, Inc., Panda Express
06.2024 - Current

Counter Help

Panda Restaurant Group, Inc., Panda Express
06.2022 - 06.2024

Merchandise Associate

TJX Companies
12.2018 - 06.2022

Bachelor of Science - Kinesiology

University of North Texas

High School Diploma -

Frisco High School

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