Beary Edwards
Black Mountain,NC
Summary
Professional maintenance expert prepared for leadership role. Strong focus on team collaboration and achieving results. Adept at troubleshooting, preventive maintenance, and ensuring operational efficiency. Reliable and adaptable with proven track record of meeting changing needs. Skilled in safety protocols, equipment repair, and team management.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Maintenance Supervisor
Capital Square Living
08.2023 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Supervised maintenance team to ensure timely completion of repair tasks.
- Developed and implemented preventive maintenance schedules, reducing equipment downtime.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
Pro Sales Supervisor
Lowes Home Improvement
01.2022 - 12.2022
- Effectively coached team members to reach weekly and monthly sales goals.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Promoted exceptional customer service by engaging clients on sales floor.
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Supervised daily sales operations, ensuring team met performance goals and customer satisfaction standards.
General Manager
McDonald's
03.2020 - 12.2021
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Contracting Specialist
Symmetry Financial Group
07.2018 - 02.2020
- Determined responsibilities of providers based on contracts and agreements.
- Educated staff on organizational mission and goals to help employees achieve success.
- Coached staff on daily performance and conducted evaluations to constructively address concerns.
- Collected, arranged and input information into database system.
- Generated reports detailing findings and recommendations.
Assistant General Manager
McDonalds
03.2012 - 11.2017
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Mentored and motivated team members to achieve challenging business goals.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Motivated, trained and disciplined employees to maximize performance.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Handled cash accurately and prepared deposits.
Education
Associate of Science - Information Technology
Asheville Buncombe Technical Community College
Asheville, NC06.2017
Skills
- Training Management
- Financial Statement Review
- Records Organization and Management
- Staff Scheduling
- Business Leadership
- Department Oversight
- Customer Service Management
- Budget Control
- Quality Assurance
- HVAC systems
- Drywall repair
- Pool maintenance
- Pest control
- Building maintenance
- Safety monitoring and compliance
- General Plumbing
Certification
EPA 608 Universal Certification Number: 1473649642970
NC Pool Operator Certification Number: NC250206312
Timeline
Assistant Maintenance Supervisor
Capital Square Living
08.2023 - Current
Pro Sales Supervisor
Lowes Home Improvement
01.2022 - 12.2022
General Manager
McDonald's
03.2020 - 12.2021
Contracting Specialist
Symmetry Financial Group
07.2018 - 02.2020
Assistant General Manager
McDonalds
03.2012 - 11.2017
Associate of Science - Information Technology
Asheville Buncombe Technical Community College