Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Beata Urker

Beata Urker

Westlake,FL

Summary

Hospitality professional with extensive experience in providing exceptional service in dynamic environments. Proven track record of enhancing guest satisfaction through effective teamwork and communication. Adaptable and reliable, with strong interpersonal skills that foster positive interactions.


Experienced with maintaining high standards of cleanliness and organization in guest rooms. Utilizes effective time management and attention to detail to ensure guest satisfaction. Detail-oriented professional with experience providing cleaning services. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.


eBay Seller with expertise in negotiation and digital sales platforms. Drove substantial sales growth through strategic listing optimization and targeted marketing initiatives.


Previous experience as Retail Sales Associate at Sunset Suits emphasized customer service excellence and efficient inventory management, leading to increased customer satisfaction and loyalty.




Overview

25
25
years of professional experience

Work History

EBay Seller

Owner
02.2015 - Current
  • Cultivated loyal repeat customers through personalized outreach efforts such as targeted promotions or follow-up communications after successful transactions.
  • Developed strategic marketing initiatives to promote products across various channels, driving increased traffic to the eBay store.
  • Optimized product listings for better visibility with effective keyword research, engaging titles, and compelling descriptions.

Hotel Waiter

Porto Bello Royal Hotel
05.2003 - 09.2006
  • Maintained clean, organized table settings to ensure a welcoming atmosphere for guests.
  • Managed high-pressure situations during peak hours while prioritizing guest needs and maintaining professionalism.
  • Trained new waitstaff by sharing best practices to enhance team performance.
  • Resolved customer concerns promptly to maintain positive patron relationships.
  • Completed orders swiftly and accurately while upholding exceptional service standards.


Housekeeping Room Attendant

Sheraton Hotel & Resorts
05.2002 - 05.2003
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.

Retail Sales Associate

Sunset Suits
10.2000 - 04.2002
  • Provided exceptional service, boosting overall customer satisfaction levels.
  • Maintained clean and organized store environment to enhance shopping experience.
  • Developed strong relationships with repeat clients, fostering loyalty and return visits.



Education

BBA in Hospitality Management - Hotel And Catering Industry

Academy of Hotel Management And Catering Industry
Poznan, Poland
04-2026

High School With Education Of Sale Technician - Sale Technician

High School of Trade Schools
Poznan, Poland
08-2018

Skills

  • Cleanliness and organization
  • Social perceptiveness
  • Professional attitude
  • Friendly and courteous service
  • Customer engagement
  • Sales knowledge
  • Work planning and organization
  • Relationship building

Interests

  • Photography
  • Interior Design
  • Drawing and Painting
  • Gardening
  • Design and create outdoor spaces

Timeline

EBay Seller

Owner
02.2015 - Current

Hotel Waiter

Porto Bello Royal Hotel
05.2003 - 09.2006

Housekeeping Room Attendant

Sheraton Hotel & Resorts
05.2002 - 05.2003

Retail Sales Associate

Sunset Suits
10.2000 - 04.2002

BBA in Hospitality Management - Hotel And Catering Industry

Academy of Hotel Management And Catering Industry

High School With Education Of Sale Technician - Sale Technician

High School of Trade Schools
Beata Urker