BEATA HELENA NORRIS
Hallandale,FL
Summary
Talented Sales associate with strong background in Italy, France, Poland and US.
Passionate about Fashion sales.
Customer relationship management and merchandising.
Strategically increase profitability with enhanced displays and appealing ensembles.
Retail sales professional able to excel in fast-paced, deadline-driven environments.
Client-focused with broad knowledge of Fashion Luxury Brand.
Overview
20
20
years of professional experience
Work History
Food Matters Nutrition Coach
Self Employed Services
09.2020 - Current
- Improved clients'' overall health by designing personalized nutrition plans and conducting regular follow-up sessions.
- Assisted clients in achieving weight loss goals through tailored meal plans and consistent coaching support.
- Increased client satisfaction with customized dietary recommendations based on individual needs and preferences.
- Educated clients on proper food choices, portion control, and healthy cooking techniques for sustained results.
Key Holder
Missoni USA
02.2020 - 11.2020
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
- Developed product knowledge expertise and drove revenue growth by understanding features and benefits in full.
- Operated cash register.
Retail Sales Assistant
Christian Dior Couture
11.2019 - 12.2019
- Provided every customer with professional and polite support for sales and service needs.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Increased store sales by 50% by cross-selling complementary items
- Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales by 50%.
- Regularly assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
- Proactively engaged shoppers, providing assistance and information on merchandise and product features.
Retail Sales Associate
MaxMara Fashion Group, Bloomingdales
05.2019 - 08.2019
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
- Drove sales by successfully employing upselling and cross-selling strategies.
- Generated brand awareness and positive product impressions to increase sales.
Retail Sales Associate
Torry Burch
11.2017 - 06.2018
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Adhered to all company initiatives and achieved established goals for each.
Retail Sales Associate Gift Shop
Crowne Plaza Hotel Resort
05.2016 - 06.2017
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
- Completed all assigned training to stay updated on important policies and procedures.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Store Manager
Prada
11.2012 - 08.2015
- Organized and updated schedules to optimize coverage for expected customer demands
- Instructed staff on procedures for handling difficult transactions
- Supported long-term business strategies, generating guest relations feedback for process improvements
- Created excellent Prada experience to cultivate customer loyalty and retention
- Managed 10 employees
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers
Store Manager
Hugo Boss, Anteo Srl
07.2010 - 08.2012
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Sales Associate
Patrizia Peppe
06.2007 - 06.2010
- Built and maintained relationships with peers and upper management to drive team success.
- Met merchandise processing standards and maintained organized and accessible work area.
- Worked with fellow sales team members to achieve group targets.
Assistant Office Manger
Ruiz Srl -Fashion Showroom
05.2004 - 05.2007
- Organized and sell the collection: Armani, Byblos, Valentino, Anna Rachele
- Execute national sales department improvements and updating the cost analysis
- Drive sales by developing business strategy, marketing plans, and merchandise assortments
- Assess customer needs and respond to questions
- Work with customer service to resolve issues
Education
English Language -
Wall Street Institute
Paris, FranceInternational Business- Training -
A.I.A.C.
Messina, ItalyHigh School Diploma -
Technical Institute School-Maria C. Skladowska
Kwidzyn, PolandSkills
- Team member development
- Leadership development
- Creating store processes
- Building brand awareness
- Conflict resolution
- Workplace safety
- Organic Food
- Healthy Cuisine
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Food Matters Nutrition Coach
Self Employed Services
09.2020 - Current
Key Holder
Missoni USA
02.2020 - 11.2020
Retail Sales Assistant
Christian Dior Couture
11.2019 - 12.2019
Retail Sales Associate
MaxMara Fashion Group, Bloomingdales
05.2019 - 08.2019
Retail Sales Associate
Torry Burch
11.2017 - 06.2018
Retail Sales Associate Gift Shop
Crowne Plaza Hotel Resort
05.2016 - 06.2017
Store Manager
Prada
11.2012 - 08.2015
Store Manager
Hugo Boss, Anteo Srl
07.2010 - 08.2012
Sales Associate
Patrizia Peppe
06.2007 - 06.2010
Assistant Office Manger
Ruiz Srl -Fashion Showroom
05.2004 - 05.2007
English Language -
Wall Street Institute
International Business- Training -
A.I.A.C.
High School Diploma -
Technical Institute School-Maria C. Skladowska
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