Human Resources
Beatrice Chua
DownUnder GeoSolutions
Houston,TX
Summary
Dynamic HR professional with over a decade of expertise in HRIS, employee lifecycle processes, compliance, and onboarding management. Demonstrated ability to support fast-paced HR operations while maintaining internal controls and generating precise reports. Recognized for exceptional accuracy, responsiveness, and integrity in managing sensitive HR data, contributing to a trustworthy and efficient workplace environment.
18
years of professional experience
Work History
Project Administrator
9 Months- Facilitated the organization, refinement, and timely distribution of project reports to ensure clarity and accuracy.
- Managed project documentation and reporting, ensuring accuracy and compliance with company standards.
- Created and maintained Gantt charts to monitor project progress against established timelines.
- Collaborated with global administrative project management team to ensure timely delivery of reports.
- Updated invoicing schedules for projects while maintaining comprehensive records of extra deliverables and incurred costs to enhance service delivery.
- Facilitated effective project management by optimizing administrative workflows and processes.
Human Resources Officer
2 Years 10 Months- Coordinated Workday HRIS testing and enhancements, ensuring seamless functionality through structured UAT and delivering tailored user guides to support a successful Contracts team rollout.
- Oversaw onboarding process for 200+ new hires per year, ensuring data integrity and documentation completion within targeted timeframe.
- Utilized Cherwell ticketing system and email to coordinate cross-functional efforts, resolving 95% of issues within 24-48 hour SLA.
- Managed drafting, reviewing, and execution of over 400 employment contracts annually, ensuring full compliance with internal policies and employment legislation.
- Performed proactive audits of onboarding and credentialing documentation to ensure adherence to internal controls and regulatory requirements.
- Collaborated with hiring managers across multiple hospital sites to efficiently address and resolve contract queries.
HR Administrator
7 Years 7 Months- Facilitated HRIS issue resolution as the main point of contact, maintaining operational efficiency and delivering timely support to users globally.
- Managed HRIS platforms by performing monthly audits and meticulous data entry to maintain high standards of data integrity and compliance.
- Developed HR reports using Excel functions to ensure data accuracy.
- Compiled and submitted statutory and internal HR reports across Australia, Malaysia, United Kingdom, and United States, ensuring compliance with legal deadlines.
- Oversaw and executed staff movement processes, including new hires, transfers, and exits, ensuring compliance with company policies.
- Revised and aligned HR procedures with current compliance requirements to enhance operational consistency.
HR Administrator (Intern & Part Time Contract)
1 Year- Executed general HR administrative functions to support seamless operations within the department.
- Facilitated onboarding, transfers, and resignations for over 80 employees, ensuring seamless staff transitions and precise record-keeping.
- Facilitated timely processing of 60+ monthly leave requests to uphold accurate daily leave tracking.
- Standardized and updated HR document templates to ensure consistency and compliance.
- Collaborated with HR team on various ad hoc projects aimed at improving operational efficiency.
Intern
1 Month- Developed targeted marketing strategies for insurance products.
- Executed about 10 daily cold calling strategy to enhance client outreach and promote insurance offerings.
- Attended industry seminars to deepen understanding of insurance trends.
- Facilitated administrative processes to enhance operational efficiency.
- Administered client data systems to uphold strict confidentiality and ensure precise information handling.
Instructor / Assistant Teacher
2 Months- Designed and implemented comprehensive syllabus and timetable for over 40 students.
- Supported five teachers in creating and organizing lesson materials to optimize classroom learning experiences.
- Created interactive educational materials tailored for children ages 3 to 6 to support developmental milestones.
- Designed and implemented engaging lesson materials for after-hours Mandarin classes to enhance student learning.
- Oversaw accurate and current record-keeping for the center while ensuring a secure educational environment for students.
Education
B.A. (Hons) - English Language and Communication
GPA: First Class Honours
Skills
HRIS systems – Workday
Alesco (aPay)
activ8
Microsoft Office suite
Ticketing system – Cherwell
Document Management & Reporting
Compliance & Employment Verification
Detail-oriented
LANGUAGES
English
Mandarin
Malay
Cantonese
Timeline
Project Administrator
DownUnder GeoSolutions
11.2025 - Current
Human Resources Officer
St John of God Health Care
04.2022 - 02.2025
HR Administrator
DUG Technology
09.2014 - 04.2022
HR Administrator (Intern & Part Time Contract)
DownUnder GeoSolutions
08.2013 - 08.2014
Intern
IBS Advisory Sdn Bhd
11.2012 - 12.2012
Instructor / Assistant Teacher
Smart Reader Kids (Bukit Keramat Centre)
01.2009 - 03.2009
UCSI University
B.A. (Hons) from English Language and Communication