Beatrice Ethridge
Eastpointe,MI
Summary
Experienced in nursery sales with a proven track record of aiding customers in plant selection and care. Skilled in identifying client needs, providing advice on the best plants for specific conditions, and educating on proper plant maintenance. Proficient with technology and computers, and is quick to meet office demands. Demonstrated strength in building relationships with clients to boost repeat business and ensure customer satisfaction. Previous roles have resulted in improved customer service scores, increased successful sales, and aided in office efficiency.
Overview
1
1
year of professional experience
Work History
Student Assistant, Clerical
MSU Extension
East Lansing, MI
09.2024 - Current
- Created spreadsheets using Excel to track student enrollment numbers.
- Assisted with data entry of student records into database.
- Monitored office supplies inventory and placed orders when necessary.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Inventoried and ordered materials, supplies and services.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Filed IRS 990 forms accurately and efficiently.
Nursery Sales Associate
English Gardens
Eastpointe, MI
02.2024 - 08.2024
- Maintained knowledge of sales and promotions, return policies and security practices.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Trained new employees on store policies and procedures related to nursery sales.
- Operated tools and landscape equipment to maintain nursery grounds.
- Demonstrated extensive plant knowledge to assist customers in selecting appropriate plants for their needs.
- Applied arboriculture techniques to support nursery plant care.
- Performed soil sampling to provide customers with tailored recommendations for their gardening needs.
- Operated cash register efficiently to process sales transactions.
Education
Bachelor of Science - Forestry
Michigan State University
East Lansing, MI05-2028
Skills
- Data organization
- Document processing
- Exceptional Microsoft Excel skills
- Heavy lifting
- Activity logging
- Multitasking Abilities
- Flexible and adaptable
- Calm under pressure
Affiliations
- Urban gardening
- Upcycling
- Recycling programs in the City of Eastpointe
Timeline
Student Assistant, Clerical
MSU Extension
09.2024 - Current
Nursery Sales Associate
English Gardens
02.2024 - 08.2024
Bachelor of Science - Forestry
Michigan State University
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