Alyssa London
Grand Blanc,MI
Summary
Reliable professional skilled in customer service and teamwork. Managed dual roles while excelling in a challenging summer mathematics course, showcasing adaptability and effective communication. Experienced in training and mentoring new staff, enhancing leadership capabilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Student Assistant, Clerical
Michigan State Universtiy
East Lansing, MI
10.2025 - Current
- Trained new staff on checkout procedures and customer service best practices.
- Operated cash register and processed payments, ensuring accuracy in transactions.
- Maintained cleanliness and organized checkout area to enhance customer experience.
- Collaborated with team members to restock shelves and effectively display merchandise, contributing to store presentation.
Safari Camp Aide
Detroit Zoo
Royal Oak, USA
05.2025 - 08.2025
- Contributed to fun and engaging camp environment through positive and energetic interactions with campers.
- Safety: Prioritize the safety of campers, colleagues, and guests.
- Zoo Knowledge: Be familiar with the zoo's layout, exhibits, and offerings to answer questions effectively.
- Communicated effectively with campers, parents, and staff to ensure a supportive camp experience.
- Applied good judgment and common sense to address issues, enhancing camper safety and satisfaction.
- Teamwork: Collaborate effectively with other staff members.
Swim instructor
Goldfish Swim School
Clarkston, USA
04.2023 - 08.2025
- Taught swimming skills to children aged four months to twelve years, fostering water safety and confidence.
- Engaged children in fun, educational activities to enhance comfort and readiness in the water.
- Communicated with parents to provide insights on children's progress and strategies for support.
Lifeguard (Seasonal position)
WhoaZone
Holly, USA
06.2024 - 08.2024
- Monitored lake activities, ensuring adherence to safety practices in water depths up to twenty feet.
- Welcomed guests, screened for requirements and special needs, and provided information to enhance their experience.
- Inspected inflatables pre-opening to ensure quality and functionality for guest safety and enjoyment.
Education
Bachelor of Science - Zoology - Zoo and Aquarium Science
Michigan State University
East Lansing, MI07-2024
High School Diploma -
Grand Blanc Community High School
Grand Blanc, MI05-2024
Veterinary Medicine Program -
Genesee Career Institute
Flint, MI05-2024
Skills
- Data entry
- Microsoft Office
- Excel
- Word
- Google Documents
- Customer service
- Web Browsing
- Customer service
- Team collaboration
Certification
- OSHA Outreach Training Program 10-hour Course, 01/01/23
- HIPAA Bloodborne Pathogen, Hurley Medical Center, 09/01/22
Timeline
Student Assistant, Clerical
Michigan State Universtiy
10.2025 - Current
Safari Camp Aide
Detroit Zoo
05.2025 - 08.2025
Lifeguard (Seasonal position)
WhoaZone
06.2024 - 08.2024
Swim instructor
Goldfish Swim School
04.2023 - 08.2025
Bachelor of Science - Zoology - Zoo and Aquarium Science
Michigan State University
High School Diploma -
Grand Blanc Community High School
Veterinary Medicine Program -
Genesee Career Institute