Natalie Valdez
San Antonio,TX
Summary
Energetically contributed to the University of Texas at San Antonio as a Student Assistant, where I streamlined processes to enhance guest experiences significantly. Demonstrated exceptional problem-solving and Microsoft Office proficiency, boosting customer satisfaction and fostering strong relationships. Proven adaptability and commitment to maintaining high service standards during peak times. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level laboratory technician position as a stepping stone to a career in medicine. Ready to learn and help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Student Assistant, Clerical
University Of Texas At San Antonio
08.2021 - Current
- Streamlined check-in and check-out processes for improved guest experience.
- Managed incoming calls professionally, directing inquiries to appropriate departments as needed.
- Enhanced customer satisfaction by providing courteous and efficient front desk service.
- Collaborated with fellow student assistants to maintain consistent quality of service during peak hours.
- Assisted coworkers and staff members with special tasks on daily basis.
- Assisted in maintaining a safe environment for all students, staff, and visitors by following established security protocols.
Education
Bachelor of Science - Biology
The University of Texas At San Antonio
San Antonio, TX05.2025
Skills
- Microsoft Office
- Microsoft Excel
- Microsoft Teams
- Customer Service
- Phone Etiquette
- Maintaining records
- Problem-Solving
- Dependable and Responsible
- Adaptability and Flexibility
- Relationship Building
- Entry-Level Laboratory Skills
- Laboratory Safety Trained
Timeline
Student Assistant, Clerical
University Of Texas At San Antonio
08.2021 - Current
Bachelor of Science - Biology
The University of Texas At San Antonio
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