Beatrice Fontana

I spent two years with my host family taking care of the two kids, the pets and when they were traveling the house too.

I was used to woke the kids up, getting them ready to go to school, drop and pick them up from school, taking them to their various activities and appointment.

I was used to work one day every weekend to spend some time with the kids.

I spent a year with the host family taking care of the three kids.

I was used to wake them up and getting them ready to go to school, prepare the meals, driving them around to take them to school and the different activities.

I was used to speak French with them since they were from France.

• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Used cash registers and credit card machines to cash out customers.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Greeted new customers, discussed specials and took drink orders.

• Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
• Delivered clerical support by handling range of routine and special requirements.
• Answered incoming telephone calls, took down messages and provided information.
• Sorted and organized files, spreadsheets and reports.

• Built personal relationships with guests to promote positive experiences.
• Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
• Developed tour programming to enhance guest experiences.