BEATRICE GUYNES

Responsible for ownership deed changes & maintanace. Followed metes and bounds as instructed by the deeds. Entered all information in Computer software. Customer service and translation when needed. Helped all departments when needed. Researched for deed history when needed.

• Collaborated with team members to complete tasks efficiently and meet deadlines.
• Answered customer inquiries via phone and email.

• Provided Indigent & Charity applications to patients with no insurance in need of medical services.
• Made determination of qualifications based on documentation for these applications. Enter payments for prescriptions and doctors visits into the Indigent system. Write offs of Indigent bills out of hospital CPSI system used.
• Charity applications: prepare all documentation needed for supervisors decision of approval.
• Answer phone calls, for payments, payment adjustments and research why a bill is owed due to insurance paying or not paying.
• When needed: register patients for lab, x-rays, ultrasounds, mammograms & surgeries.
• In-patient private pays: Go to their hospital room and take them necessary medicaid & emergency medicaid applications. Explain procedures.
• Rotate with staff working the reception area during the lunch hour.
• Private pays needing surgeries or OB contracts: Look up prices such as: cpt codes, doctors charges, all materials needed for surgery or 9 month OB contract or any kind of pricey procedure; then take payments for these to get them started. Create a profile and scan contracts into hospital data base.
• Form filling: Help filling out Indigent, Charity or Medicaid applications.
• Weekly meeting with supervisor on progress in all areas

• Took applications for: Utility such as, electric, gas, propane, heating & cooling and water heating. Made determinations for qualifications.
• In constant contact with utility vendors.
• Home visits: Made proper home visits when needed for documentation.
• Weatherization: Handed and accepted applications with documentation for this program and made determination for qualification.
• Meetings: Attended board meetings and accompanied board members to these. CRCG meetings and other community meeting as well. Monthly trainings for our utility programs.
• Salvation Army: Secretary to this program making determinations for possible assistance.
• Community involvement: Home program, Christmas food boxes during holidays,
• Supervised transportation program for 10 years.