Beatrice Johnson
Chicago,IL
Summary
- Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
- Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.
- Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
- Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Chicago
09.2022 - Current
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Confirmed visitor identification prior to granting entry into the building.
- Maintained accurate logs of all security related activities.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Verified photo IDs and tickets to allow guests passage.
- Documented security-related situations and submitted in-depth reports to superiors.
Security Officer
Securitas Security Services USA
Chicago, Illinois
11.2006 - 09.2022
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Assisted in the development and implementation of security policies and procedures.
- Maintained accurate logs of all security related activities.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Home Health Aide
Addus Home Health Care
Chicago, Illinois
10.2020 - 06.2021
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Transported clients to doctor appointments and social events.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
Family Advocate
Cradle to the classroom
Chicago, Illinois
09.1998 - 06.2001
- Provided case management services to families in need of assistance.
- Conducted home visits and assessments to evaluate family dynamics.
- Assisted families with obtaining resources such as medical care, housing, food, and employment opportunities.
- Participated in interdisciplinary team meetings to discuss cases and coordinate treatment plans for clients.
Education
Some College (No Degree) - Business Administration
Wilbur Wright
Chicago, Illinois08-1988
High School Diploma -
Carl Schurz
Chicago, IL06-1985
Skills
- Excellence in customer service, types 45wpm,
- Electronic surveillance
- Report writing
- Incident reporting
- Conflict resolution techniques
- Theft prevention training
Timeline
Security Officer
Allied Universal Security Services
09.2022 - Current
Home Health Aide
Addus Home Health Care
10.2020 - 06.2021
Security Officer
Securitas Security Services USA
11.2006 - 09.2022
Family Advocate
Cradle to the classroom
09.1998 - 06.2001
Some College (No Degree) - Business Administration
Wilbur Wright
High School Diploma -
Carl Schurz
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