Beatrice Martinez
Bishop,CA
Summary
Dynamic professional with a proven track record at Beglin Orthodontics, excelling in customer relations and appointment scheduling. Demonstrated strong organizational skills and a professional demeanor, enhancing client satisfaction and streamlining office operations. Recognized for improving team productivity and fostering effective communication in a fast-paced environment.
Overview
2026
2026
years of professional experience
Work History
First Impressions Rep
Valley Health Team
Bishop, TX
07.2024 - Current
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Help with referrals when needed
- Check in & out patients use 2 types of systems to schedule dental and medical
- File & scan documents into patients charts, schedule patients for appointments all day answer phones leave messages communicate with providers
- Help others when not in office
Receptionist/dental Assistant
Beglin Orthodontics
09.2022 - 04.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Supervisor
Coach
Mammoth Lakes
2006 - 2015
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
Education
GED - Criminology
Cerro Coso Community College
Bishop Ca06.2010
Mammoth High Schoool
Mammoth Lakes 06.2008
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Customer and client relations
- Appointment scheduling
- Scheduling
- Scheduling appointments
- Greeting and seating clients
- Data inputting
- Office administration
- File management
- Multi-line telephone operation
- Professional demeanor
- Documentation and reporting
- Typing speed
Languages
Spanish
Full Professional
English
Full Professional
Timeline
First Impressions Rep
Valley Health Team
07.2024 - Current
Receptionist/dental Assistant
Beglin Orthodontics
09.2022 - 04.2023
Supervisor
Coach
2006 - 2015
GED - Criminology
Cerro Coso Community College
Mammoth High Schoool