Beatrice Musuamba
Germantown,MD
Summary
Dedicated professional with a proven track record in delivering exceptional customer service and managing cash transactions with precision. Successfully facilitated positive shopping experiences by resolving concerns and promoting products. Aiming to apply strong organizational abilities and customer support expertise in advancing within the accounting field.
Overview
4
4
years of professional experience
Work History
Cashier
The Fresh Market
Rockville, MD
11.2023 - Current
- Delivered excellent customer service by greeting shoppers and promptly resolving concerns, contributing to a positive shopping experience.
- Operated POS system to process customer purchases efficiently, ensuring accuracy and enhancing customer satisfaction.
- Handled cash, card, and digital transactions with accountability, safeguarding against discrepancies and errors.
- Ensured cleanliness of checkout areas to support efficient operations. and organization at checkout areas to ensure smooth operations.
Cashier
Roy Rogers
Rockville, MD
05.2022 - 04.2025
- Reconciled cash drawer at start and end of each shift with accuracy.
- Used POS system to enter orders, process payments and issue receipts.
- Suggested menu items and promotions, enhancing customer experience and driving sales.
- Maintained cleanliness and sanitation standards, ensuring a safe and welcoming environment for customers.
- Earned recognition from management for consistent reliability and fostering positive customer interactions.
Education
High School Diploma -
Richard Montgomery HS
250 Richard Montgomery Drive, Rockville, MD 2085206-2022
Some College (No Degree) - Business Accounting
Montgomery College
20200 Observation Dr #4067, Germantown, MD 20876Skills
- Cash Handling & Point of Sale Systems
- Customer Service & Active Listening
- Customer service
- Microsoft Excel
- Inventory Management
- Microsoft 365 & Google Drive
- Dependable and trustworthy
Skills
Languages: English, Lingala
Timeline
Cashier
The Fresh Market
11.2023 - Current
Cashier
Roy Rogers
05.2022 - 04.2025
High School Diploma -
Richard Montgomery HS
Some College (No Degree) - Business Accounting
Montgomery College