Angelo Guerra
Los Angeles,CA
Summary
Dependable team member with extensive experience in customer service across multiple high-traffic establishments. Proven expertise in cash handling and inventory management, leading to successful sales initiatives and improved customer satisfaction. Strong communication and leadership skills have consistently driven sales growth and fostered a positive atmosphere.
Overview
9
9
years of professional experience
Work History
Cashier
Urth Caffé
Santa Monica, CA
03.2024 - Current
- Provided friendly, efficient service while greeting guests and taking their orders, ensuring a positive customer experience.
- Handled phone calls and online orders, ensuring accuracy and timely delivery.
- Stocked and organized items necessary for packaging and serving, maintaining a clean and efficient workspace.
- Demonstrated excellent customer service skills, receiving positive feedback from customers for professionalism and courtesy.
- Managed the cash register and process payments accurately, handling transactions in a fast-paced environment.
Assistant Manager
Venice Segway Rentals
Venice, California
05.2020 - 09.2023
- Led sales efforts by engaging with visitors of the Venice Beach Boardwalk and promoting rentals, ensuring foot traffic to the store.
- Managed inventory by ordering new products, stocking shelves, and ensuring merchandise was attractively displayed.
- Handled daily cash transactions, including operating the cash register, and ensuring accuracy in cash handling.
- Assisted with opening and closing duties, ensuring store readiness and security at the start and end of each day.
- Provided excellent customer service, helping clients select products, and assisting with purchases, leading to increased sales.
Cook
WaBa Grill
West Covina
10.2016 - 10.2018
- Prepared fresh ingredients daily for a diverse menu of grilled dishes.
- Operated cooking equipment to ensure efficient meal preparation.
- Managed inventory levels to guarantee sufficient stock of supplies.
- Maintained cleanliness of workstations and kitchen equipment throughout shifts.
Skills
- Customer Service Excellence
- Cash Handling & Point of Sale Systems
- Retail Sales & Merchandising
- Leadership & Staff Management
- Inventory Management & Ordering
- Effective Communication & Interpersonal Skills
- Strong Computer Skills (Microsoft Office, POS Systems)
References
References available upon request.
Timeline
Cashier
Urth Caffé
03.2024 - Current
Assistant Manager
Venice Segway Rentals
05.2020 - 09.2023
Cook
WaBa Grill
10.2016 - 10.2018