CHRISTINA MADEISSYN-GARCIA
Carrollton,TX
Summary
Dedicated Cashier experienced in fast-paced retail environments and customer service. Delivered exceptional service and maintained accuracy in cash handling while efficiently managing financial transactions. Focused on enhancing customer satisfaction through effective communication and teamwork.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Cashier
Caseys store
Joplin, MO
06.2019 - 06.2020
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register, processing customer transactions with accuracy to ensure seamless checkout experience.
- Processed customer payments efficiently, ensuring timely returns of exact change and receipts to enhance customer satisfaction.
- Assisted customers with completing their purchases at checkout. and signed customers up for rewards program.
- Assisted customers with inquiries and provided product information.
- Maintained organized work area and cash drawer, contributing to a tidy and efficient checkout environment.
- Maintained cleanliness and organization of the checkout area.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Issued receipts, refunds, credits or change due to customers.
- Handled returns and exchanges according to store policy.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Checked personal identifications during alcohol and tobacco sales.
- Checked personal identifications during alcohol and tobacco sales.
Sales Associate
Rue 21 Store
Joplin, MO
06.2017 - 06.2017
- Engaged customers with friendly service and promotional information.
- Assisted customers with product selection, sizing and styling.
- Helped customers find specific products, answered questions, and offered product advice.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Monitored inventory levels and restocked shelves as needed.
- Organized merchandise displays to enhance store appearance.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Used technology resources to assist customers in locating and selecting items.
- Received and displayed product shipments on store retail shelves upon delivery.
- Tracked sales performance metrics to identify trends in market place.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Attended weekly team meetings to review performance goals and objectives.
- Adhered to company initiatives and achieved established goals.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Bagged or packaged purchases and wrapped gifts.
- Prepared merchandise for purchase or rental.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Education
GED
Joplin, MOJoplin Highschool
Joplin, MOSkills
- Cash register operation
- Cleaning and sanitizing
- Point of sale proficiency
- Transaction handling
- Transaction oversight
- Issue resolutions
- Cash management
- Cash drawer balancing
- Money handling
- Refund handling
- Return processing
- Receipt handling
- Checkout monitoring
- Customer service
- Customer support
- Customer service excellence
- Cash management
- Conflict resolution
- Liquor compliance
- Alcohol sales knowledge
- Age verification
- Data entry
- Inventory management
- Inventory control
- Communication skills
- Merchandise restocking
- Retail merchandising
- Loyalty program promotionization
- Sales promotions
- Community engagement
- Team collaboration
- Team support
- Multitasking skills
- Quick problem-solving
- Basic math
- Refund handling
- Work ethic
- Product knowledge
- Product recommendations
- Upselling techniques
- Customer service
- Transaction security
- Product promotion
- Financial records oversight
- Adaptability in sales
- Records maintenance
- Proficient in [software]
- Report preparation
- Regulatory compliance
- Guest inquiries
- Currency counting
- Merchandise exchange
- Order fulfillment
- Report preparation
- Inventory control
- Liquor law
- POS systems
- Sales floor organization
- Honest and dependable
- Retail Sales Experience
- Money management
- Active listening
- Register opening and closing
- Guest inquiries
- Patience and empathy
- Point of sale proficiency
- Purchase assistance
- Age verification
- Customer service excellence
- Product restocking
- Conflict resolution
- Checkout monitoring
- Cash handling
- Effective communication
- Sales performance tracking
- Point-of-sale operation
- Attention to detail
- Time management
- Organization
- Basic math skills application
- Active listening techniques
- Cash handling accuracy
- POS system operation
- Product display
- Inventory management proficiency
- Retail transactions processing
- Team collaboration aptitude
- Interpersonal relationship building
- Relationship building
- Product merchandising
- Customer assistance
Languages
English
Limited
Spanish
Elementary
Affiliations
- Community service volunteer
References
References available upon request.
Timeline
Cashier
Caseys store
06.2019 - 06.2020
Sales Associate
Rue 21 Store
06.2017 - 06.2017
GED
Joplin Highschool