Beatrice Nyambura
Lakewood,WA
Summary
Transitioning from a successful career in insurance underwriting to pursuing a Pre-Nursing Direct Transfer Agreement, with over 14 years of expertise in risk assessment and client management, this journey is now focused on integrating analytical skills and empathy into the healthcare sector. With a Bachelor of Commerce and Certifications in management and leadership, equipped to handle problems and maintain ethical standards in nursing. Committed to mastering foundational nursing knowledge and clinical competencies, blending seasoned communication skills and organizational acumen into healthcare.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Telecare Thurston Mason E & T
Olympia, WA
04.2024 - Current
- Demonstrating a deep understanding of fundamentals in nursing and healthcare sciences.
- Gained practical experience in local healthcare facilities, applying theoretical knowledge of real-world patient care alongside registered nurses.
- Improved communication and empathy through volunteer work at community health events and participation in simulations.
- Participated in seminars to deepen knowledge of current healthcare practices and ease transition into professional nursing.
Underwriter
CIC Group Ltd
Nairobi, Kenya, Kenya
08.2007 - 01.2022
- Enhanced trust and customer service, securing reinstatement of key collaborations with three major banks.
- Fostered a positive team environment, reducing client complaints by 40% and boosting revenue growth by 15%.
- Maintained strict adherence to underwriting procedures, efficiently managing over 200 policy and contract documents monthly.
- Proactively managed renewals, increasing retention rates by 25% and coordinated with Finance to streamline premium processing, reducing delays by 30%.
Assistant Underwriter and Customer Care
CIC Group Ltd
Nairobi, Kenya, Kenya
08.2007 - 12.2016
- Achieved "Employee of the Year Award 2016 " for exceptional client service, leading to a promotion to underwriter.
- Proposed and helped implement a peer reporting system that improved operational accountability and communication.
- Evaluated insurance risks and set appropriate terms, ensuring accurate and timely processing of policy documents.
- Trained junior staff and enhanced client engagement through active promotion of new insurance products.
Education
Bachelor of Science - Practical Nursing
Clover Park Technical College
Lakewood, WA06-2025
Bachelor of Commerce - Insurance And Risk Management
St.Pauls University
Kenya10-2013
Skills
- Academic excellence
- Patient care
- Team collaboration
- Healthcare knowledge
- Ethical standards
- Critical thinking
- Problem solving
- Communication skills
- Empathy display
- Time management
- Stress resilience
Certification
- Certified Nursing Assistance - Awarded in 11/2023
Timeline
Certified Nursing Assistant
Telecare Thurston Mason E & T
04.2024 - Current
Underwriter
CIC Group Ltd
08.2007 - 01.2022
Assistant Underwriter and Customer Care
CIC Group Ltd
08.2007 - 12.2016
Bachelor of Science - Practical Nursing
Clover Park Technical College
Bachelor of Commerce - Insurance And Risk Management
St.Pauls University
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