Beatrice Reilly
Boston,MA
Summary
Hardworking Service Engineer performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality along with customer rapport as a part of a team.
Overview
3
3
years of professional experience
Work History
Field Service Technician
Thermo Fisher
06.2021 - Current
- Provided technical support to troubleshoot, repair and maintain Laboratory instruments.
- Maintained professionalism, understanding, and technical knowledge in all customer interactions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Hostess/Server
Craftsman Wood Grill And Taphouse
08.2020 - 05.2021
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Assisted managers with quickly resolving service- and food-related issues.
- Utilized communication practices with kitchen staff and patrons to create a best experience possible.
Education
Bachelor of Science - Bioengineering
Syracuse University
Syracuse, NY06.2021
Skills
- Customer Service
- Technical Troubleshooting
- Teamwork and Coordination
Accomplishments
- Voted MVP by USNE service team in Spring of 2022.
Timeline
Field Service Technician
Thermo Fisher
06.2021 - Current
Hostess/Server
Craftsman Wood Grill And Taphouse
08.2020 - 05.2021
Bachelor of Science - Bioengineering
Syracuse University
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