Beatrice Sifuentes
Madison,IN
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Eyelash Extension Technician
Self Employed Services
09.2022 - Current
- Handled scheduling efficiently, maximizing appointment availability while avoiding overbooking or double-booking situations.
- Maintained a clean and organized work station, ensuring a comfortable and sanitary environment for clients.
- Conducted thorough consultations prior to appointments to determine clients'' desired outcomes and suggest appropriate services.
- Addressed any client concerns promptly and professionally, ensuring total satisfaction with their eyelash extension experience.
- Enhanced client satisfaction by providing high-quality eyelash extension services tailored to individual needs.
- Sanitized and sterilized equipment as required by law and company policy.
Server
La Posta De Mesilla
12.2018 - 06.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
Esthetician - Esthetics
Glitz School of Cosmetology
Las Cruces, NM04.2022
Skills
- Workspace Organization
- Lash lift and tint
- Eyelash extension application
- Appointment Scheduling
- Client Retention Strategies
- Brow lamination
- Eyelash treatments
- Esthetics
- Business Management
- Client consultation
- Sanitation Practices
- Conflict Resolution
Timeline
Eyelash Extension Technician
Self Employed Services
09.2022 - Current
Server
La Posta De Mesilla
12.2018 - 06.2022
Esthetician - Esthetics
Glitz School of Cosmetology