Mellisa Cabrera
Elmwood Park,NJ
Summary
Dynamic and motivated individual with a proven record of generating and building relationships with clientele. With the ability to be able to multitask under pressure to get any job done. Adaptable to change with an ability to work in a group setting as well as independently. Skilled in communications and making great decisions regarding specific situations. Dependable and organized team player. Esthetician with strong business, sales, and customer service skills necessary to meet spa goals and exceed client expectations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Eyelash Extension Technician
Beauty Bar
Elmwood Park, NJ
03.2019 - Current
- In charge of all aspects of business management, from marketing and conducting weekly business reviews to inventory and supply management
- In addition, instruct new lash technicians, maintain adequate client records and accounting/financials
- As well as coordinating lash course/ebooks for training for students.
- Ensured compliance with state regulations related to sanitation and health standards.
- Maintained cleanliness of treatment room and equipment between appointments.
- Monitored the status of projects to ensure timelines were met according to established deadlines.
- Responded promptly to customer inquiries via telephone or email communication.
- Scheduled appointments for returning customers as well as new ones.
- Performed waxing services on clients according to their individual needs including Brazilian, full body, bikini line, face, underarm and leg waxing.
- Attended seminars related to the latest innovations in the beauty industry.
- Managed client expectations by providing realistic results based on their needs.
Eyelash Extension Specialist Manager
JEN'S BEAUTY BAR
Clifton , Nj
01.2017 - 12.2022
- Individual Eyelash Extensions for the business clientele, Classic eyelash extensions, Semi volume lash extensions and VaVaVoom Eyelash extensions
- Providing customers with the true experience of individuals
- Consulting new clients allowing them to choose the set of lashes to best suit their desired look and lifestyle
- Building relationships with clients to be able to give them a comfortable and relaxing experience
- Booking appointments for clients to be scheduled in advance
- Customized website every season to keep up to date with trends
- Picked up calls for customer service, following up with customers after their purchase
- Also managed the bookkeeping system, as well as ordering supplies to ensure the shop is up to date.
- Created weekly schedules for staff members that included shifts for both retail sales associates and salon technicians.
- Conducted regular meetings with team members to discuss performance objectives.
- Coordinated with vendors to ensure timely delivery of beauty supplies.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Performed waxing services on clients according to their individual needs including Brazilian, full body, bikini line, face, underarm and leg waxing.
Waitress
Elmwood Park Diner
01.2013 - 01.2021
- Bussing and waiting tables in addition to management duties such as scheduling, managing team member conflicts and creative marketing procedures
- Providing training on computer systems as well as proper customer service.
- Prepared checks accurately and processed payments promptly.
- Participated in team meetings to discuss new menu items or changes in policy.
- Developed positive relationships with regular customers through friendly conversation.
- Communicated daily specials to customers.
- Checked back with customers throughout meal service to ensure satisfaction.
PROFILE AARON BAIL BONDS
01.2012 - 01.2013
- Answering Phone calls and informing customers regarding the necessary steps to ensure a proper bond for their client
- Taking necessary documentation of detailed phone calls
- Scheduling clients time frames to come into the office to get their paperwork started
- Providing emails on where to send the proper documentation through.
- Organized paperwork related to bonds and ensured accuracy of all documents.
- Managed accounts receivable and payable activities including tracking payments received or due.
- Maintained updated records of all transactions including fees paid by clients for services provided.
Education
State Licensed -
Parisian Beauty Academy, Paul Mitchell Partner School
Hackensack, NJ06-2019
Bergen Community College
06.2018
High School Diploma -
Elmwood Park Memorial High School
Elmwood Park06-2016
Skills
- Diligent
- Communicative
- Strong time management skills
- Fast learner
- Strong mentor
- Bilingual
- Energetic
- Appointment Scheduling
- Workspace Organization
- Team Collaboration
- Sanitation Standards
- Social skills
- Adaptability
- Pain Management Techniques
- Brazilian Bikini wax trained
- Eyebrow Shaping
- Logistics Management
- Sales Presentations
Certification
- Microdermabrasion
- Permanent Makeup
- Esthetician License
- Waxing
References
References available upon request.
Timeline
Eyelash Extension Technician
Beauty Bar
03.2019 - Current
Eyelash Extension Specialist Manager
JEN'S BEAUTY BAR
01.2017 - 12.2022
Waitress
Elmwood Park Diner
01.2013 - 01.2021
PROFILE AARON BAIL BONDS
01.2012 - 01.2013
State Licensed -
Parisian Beauty Academy, Paul Mitchell Partner School
Bergen Community College
High School Diploma -
Elmwood Park Memorial High School
- Microdermabrasion
- Permanent Makeup
- Esthetician License
- Waxing
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