Beatrice Zhang
Seattle,WA
Summary
Experienced Corporate Flight Attendant with a strong background in delivering exceptional inflight experiences across various aircraft types, including Global7500, G450, G550, G650 , Challenger350, challenger604 and BBJ. Demonstrated ability to manage catering logistics by selecting high-quality suppliers and ensuring the cabin is consistently clean and presentable. Proven expertise in providing top-tier customer service to clients on international and domestic flights, while maintaining compliance with safety regulations. Multilingual with a deep understanding of cultural sensitivities, enhancing the overall passenger experience.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Corporate Flight Attendant
Self employed
Seattle, WA
04.2018 - Current
- Crafted exceptional inflight experiences tailored to passenger preferences and comfort
- Ensured high-quality catering by meticulously selecting from top suppliers to enhance passenger satisfaction.
- Ensured cabin safety
Corporate Flight Attendant
Nanshan Jet
Beijing
04.2016 - 12.2016
- Delivered exceptional customer service to clients on international and domestic flights, ensuring a memorable travel experience
- Coordinated in-flight catering, tailoring menu options to meet client preferences and dietary needs
- Ensured cleanliness and organization of cabin throughout each flight, contributing to a comfortable and inviting atmosphere
Business Class Flight Attendant
KLM Royal Dutch Airlines
Beijing
04.2011 - 04.2016
- Delivered excellent customer service to enhance experiences for passengers
- Communicated important safety and service information to passengers through in-flight announcements in Mandarin Chinese
- Conducted safety demonstrations and followed emergency procedures throughout flights.
Flight Attendant
Air China
Beijing
07.2007 - 03.2011
- Monitored cabin conditions and ensured compliance with aviation safety standards
- Served meals and beverages to passengers during the flight, enhancing overall in-flight experience
- Monitored cabin conditions and ensured adherence to aviation safety standards, contributing to passenger safety
Education
Associate's Degree - Cabin Service and Travel Management
Guangzhou Civil Aviation College
Guangzhou, ChinaAssociate's degree - Tourism and Travel
Seneca College
Toronto, CanadaSkills
- In-flight safety expertise
- Catering and food handling
- Cabin presentation
- Exceptional customer service
- International travel and cultural sensitivity
- Multilingual
- Discreet and confidential
- Reliability and punctuality
Certification
Aircare FACTS Emergency Training 09/17/2026, AHA Heart Saver First Aid, AED & CPR certified 09/16/2026, Davinci Inflight Training Institute The Culinary Experience Elite 5-day 6/8/2018, Davinci Inflight Training Institute Butler service in the sky 2-day 6/10/2018
LANGUAGE
Mandarin (Native), Cantonese (Native), English (Fluent)
Timeline
Corporate Flight Attendant
Self employed
04.2018 - Current
Corporate Flight Attendant
Nanshan Jet
04.2016 - 12.2016
Business Class Flight Attendant
KLM Royal Dutch Airlines
04.2011 - 04.2016
Flight Attendant
Air China
07.2007 - 03.2011
Associate's Degree - Cabin Service and Travel Management
Guangzhou Civil Aviation College
Associate's degree - Tourism and Travel
Seneca College