Beatriz Aguilar
National City
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities as a team player. Committed to maintaining professional relationships to increase profitability and drive business results. Ability to learn new concepts in a timely manner and open for constructive criticism.
Overview
13
13
years of professional experience
Work History
Closing Expert
Target
09.2023 - Current
- Reporting quickly to guests concerns and making sure their satisfaction is guaranteed
- Assisting with merchandising; layout; labeling products; and inventory
- Helped customers complete purchases, locate items, and join reward programs.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
Ice Cream Scooper/Barista
Baskin Robbins
05.2023 - 09.2023
- Greet guests and take their orders
- Be proactive and set up for future sales
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
Package Handler
United Parcel Service (UPS)
05.2020 - 11.2021
- Load and unload trucks as they arrive and ensure packages are stored correctly
- Always follow proper postal routing guidelines.
- Adhering to safety protocols during all aspects of the package handling process.
- Loaded packages onto conveyor belts while paying close attention to labels for accurate routing and delivery.
- Demonstrated flexibility in shift assignments as needed, working weekends or overtime hours when required for operational support or peak periods.
Cashier
J. C. Penny
07.2019 - 06.2020
- Welcomed customers and helped determine their needs.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Child Care Provider
Private Residencies
01.2013 - 09.2016
- Provided care for infants and toddlers including changing, feeding and comforting
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Responded to inquiries from parents and guardians.
Education
High School Diploma -
Jaime A. Collazo Del Rio High School
Morovis, Puerto Rico05.2013
High School Diploma -
Jaime A. Collazo Del Rio High School
Morovis, Puerto Rico05.2013
Office Skills -
Cesar E. Chavez - San Diego Continuing Education
San Diego, CA2019
Skills
- Building rapport/reliable
- Highly Organized
- Microsoft (Word, Excel, PowerPoint)
- Customer service
- Problem-solving
Languages
English
Spanish
Timeline
Closing Expert
Target
09.2023 - Current
Ice Cream Scooper/Barista
Baskin Robbins
05.2023 - 09.2023
Package Handler
United Parcel Service (UPS)
05.2020 - 11.2021
Cashier
J. C. Penny
07.2019 - 06.2020
Child Care Provider
Private Residencies
01.2013 - 09.2016
High School Diploma -
Jaime A. Collazo Del Rio High School
High School Diploma -
Jaime A. Collazo Del Rio High School
Office Skills -
Cesar E. Chavez - San Diego Continuing Education