Shaunn Burrell
Missouri City
Summary
Motivated and hardworking professional pursuing an Associate of Information Technology at Houston Community College, with the goal of launching a successful career in IT within the next two years. Strong background in customer service, teamwork, and operations, with growing technical expertise through education and certifications. Recognized for reliability, adaptability, and a commitment to continuous learning.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Closing Expert
Target
01.2025 - Current
- Maintain and organize sales floor and backroom areas.
- Stock and manage high-priority products.
- Provide exceptional guest support and resolve inquiries efficiently.
Lumber Associate
Home Depot
02.2024 - 12.2024
- Maintained and replenished lumber and building materials inventory.
- Cut custom materials per customer specifications.
- Assisted customers with bulk orders and loading/unloading materials.
Guest Services
Bolay Fresh Kitchen
01.2022 - 08.2024
- Accurately handled cash and credit transactions.
- Provided excellent customer service and resolved guest inquiries.
- Supported team operations during opening and closing shifts.
General Merchandise Stocker
Walmart
09.2021 - 01.2022
- Restocked and organized merchandise across multiple departments.
- Maintained clean, well-presented aisles to enhance guest experience.
Education
Associate of Information Technology -
Houston Community College
Houston, TXHigh School Diploma -
Palm Beach Gardens High School
Palm Beach Gardens, FLSkills
- IT fundamentals
- Computer proficiency
- Microsoft Office
- Adobe Creative Suite
- Customer service
- Guest relations
- Cash handling
- Transactions
- Team collaboration
- Communication
- Organization
- Time management
- Reliable
- Punctual
- Detail-oriented
Certification
- CompTIA Security+ (SY0-701)
- Microsoft Office Specialist (Word, PowerPoint, Excel, Outlook)
- Adobe Certified Professional: Photoshop
Timeline
Closing Expert
Target
01.2025 - Current
Lumber Associate
Home Depot
02.2024 - 12.2024
Guest Services
Bolay Fresh Kitchen
01.2022 - 08.2024
General Merchandise Stocker
Walmart
09.2021 - 01.2022
Associate of Information Technology -
Houston Community College
High School Diploma -
Palm Beach Gardens High School