Beatriz Alcala
Sacramento,CA
Summary
Dynamic professional with a proven track record in enhancing customer satisfaction and streamlining operations at Safeway. Excelled in roles requiring exceptional attention to detail and adaptability, including bookkeeping and customer service. Skilled in POS system operation and teamwork, consistently delivering results beyond employer expectations.
Overview
14
14
years of professional experience
Work History
Senior Food Clerk/ Book keeper
Safeway
Carmichael, USA
05.2018 - Current
- Cashier- assist customers with purchases and provide excellent customer service
- Book keeper- Assist bookkeeper manager in keeping track of store cash and sales
- Customer Service- Assist customer with money order purchases, electronic transfers and product returns
Customer Service Rep.
Pacific Sales
Redwood City, USA
01.2017 - 05.2018
- Assist customer with final appliance purchases and collecting payment
- Scheduling deliveries and product pick up for customer
Sales Representative
Beautyland
Palo Alto, USA
02.2011 - 06.2013
- Assist and provide product knowledge for customers
- Write Schedule and assistant in store managing
- Pay outstanding balances for store purchases
Education
Certificate of Completion - Cosmetology program, General Ed.
College of San Mateo
San Mateo06.2014
Skills
- Bilingual
- Great work ethic
- Teamwork
- Adaptability
- Attention to detail
- Time management
- Communication
- Ethical Judgement
- Amotional Resilience
- Patience
- Excellent customer service
- Food safety and sanitation
- Customer assistance
- POS system operation
- Accurate item scanning
Additional Information
More references upon request.
References
- Manuela Borzu, 916-839-7100
- Sarah Barnes, 916-468-2786
- Sonia Zepeda, 925-818-2351
Languages
Spanish
Professional
Affiliations
Crochet and craft maker
Timeline
Senior Food Clerk/ Book keeper
Safeway
05.2018 - Current
Customer Service Rep.
Pacific Sales
01.2017 - 05.2018
Sales Representative
Beautyland
02.2011 - 06.2013
Certificate of Completion - Cosmetology program, General Ed.
College of San Mateo
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