Beatriz Barrera
Houston,TX
Summary
Proven leader and skilled cleaner, excelled at Houston’s #1 Cleaning Specialist LLC by enhancing client satisfaction and boosting team productivity. Expert in facility cleaning and waste management, I thrive on initiative and strong work ethic, significantly improving workplace safety and efficiency. Demonstrated ability to exceed expectations with meticulous attention to detail and a results-driven approach.
Overview
18
18
years of professional experience
Work History
Day Porter
PJS Houston Inc
Houston, TX
08.2018 - 08.2024
- Maintained safety standards by keeping walkways clear of debris and hazards, reducing risk of accidents.
- Assisted in inventory management for supplies, ensuring adequate stock was always available for daily tasks.
- Promoted a healthy work environment by sanitizing frequently touched surfaces regularly.
- Prevented pest infestations by diligently removing trash and food waste from common areas daily.
- Responded quickly to emergencies or urgent cleaning needs, minimizing disruptions within the building.
- Demonstrated versatility in tasks performed, adapting to various responsibilities as needed within the facility''s operation schedule.
- Communicated with coworkers and managers about completed duties.
- Upheld exceptional appearance standards for public spaces, elevating visitors'' first impressions of the premises.
- Increased efficiency in maintenance requests by effectively communicating needs to appropriate personnel.
- Proactively identified areas needing improvement or additional attention, addressing concerns before they escalated into larger problems.
Supervisor
Houston’s #1 Cleaning Specialist LLC
Houston, TX
09.2013 - 06.2018
- Provided excellent customer service, addressing client concerns promptly and professionally.
- Handled equipment, chemicals, and materials properly and with caution.
- Increased workplace morale by maintaining a positive attitude toward colleagues, supervisors, and clients alike.
- Maintained a safe environment for clients by adhering to strict cleaning protocols and guidelines.
- Safeguarded company assets with proper use, storage, and maintenance of cleaning tools and equipment.
- Enhanced client satisfaction with meticulous attention to detail in all cleaning tasks.
- Boosted team productivity by assisting coworkers with their assigned tasks when needed.
- Ensured timely completion of tasks by strictly following schedules and prioritizing duties based on urgency and importance.
- Exceeded client expectations with customized cleaning solutions tailored to individual needs and preferences.
Front Manager
America Buffet
Stafford, TX
09.2006 - 05.2013
- Facilitated weekly team meetings to discuss goals, review progress, address concerns, and celebrate achievements.
- Assisted in the hiring process of new front-end team members, ensuring a strong workforce.
- Provided ongoing coaching and feedback to staff members, promoting professional growth over time.
- Enhanced customer satisfaction by implementing effective front-end management strategies.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Education
High School Diploma -
Robert E Lee
Houston, TX06.2000
Skills
- Waste Management
- Cleaning Expertise
- Restroom Sanitation
- Janitorial duties
- Ensuring customer satisfaction
- Safety Procedures
- Initiative-taking
- Building Maintenance
- Facility Cleaning
- Strong Work Ethic
- Punctual and Dependable
- Initiative and Self-Motivation
Languages
Spanish
Native or Bilingual
Timeline
Day Porter
PJS Houston Inc
08.2018 - 08.2024
Supervisor
Houston’s #1 Cleaning Specialist LLC
09.2013 - 06.2018
Front Manager
America Buffet
09.2006 - 05.2013
High School Diploma -
Robert E Lee