Beatriz Felix
Las Cruces,NM
Summary
Dynamic leader with a proven track record at Peter Piper Pizza Inc, excelling in team motivation and complex problem-solving. Elevated customer satisfaction through effective people management and quality assurance. Skilled in fostering inclusive environments and enhancing team performance by leveraging individual strengths.
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
7
7
years of professional experience
Work History
Team Leader
Peter Piper Pizza Inc
11.2017 - 12.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Education
Associate Of Science -
Dona Ana Community College
Las Cruces, NM05.2024
Mayfield High School
Las Cruces, NM05.2017
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- People management
- Staff training
- Coaching and mentoring
- Complex Problem-solving
- Safety
- Safety processes and procedures
- Cash handling
- Client service
- Employee training
- Task delegation
- Leadership
- Time management
- Multitasking
- Organizational skills
- Active listening
- Decision-making
- Excellent communication
- Quality assurance
- Team leadership
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Team Leader
Peter Piper Pizza Inc
11.2017 - 12.2024
Associate Of Science -
Dona Ana Community College
Mayfield High School
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